MB-310 — MICROSOFT DYNAMICS 365 FINANCE FUNCTIONAL CONSULTANT

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Microsoft Dynamics 365 Finance & Operations – Functional Consultant is a comprehensive enterprise finance training program designed to help learners understand and manage financial business processes using Microsoft Dynamics 365. The course covers financial management, Procure-to-Pay, Order-to-Cash, Record-to-Report, budgeting, cash and bank management, fixed assets, tax, financial closing, intercompany transactions, consolidation, expense management, and subscription billing. Learners also gain practical knowledge of requirements analysis, fit-gap assessment, functional configuration, testing, implementation, troubleshooting, and production support to prepare for functional consultant roles.

Duration of Training : 40 Hours
Batch type : Weekdays/Weekends
Mode of Training : Classroom/Online/Corporate Training
Detailed Syllabus • Hands-on Labs • Assignments • Support-Focused • Implementation

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Overview

The Syllabus

Curriculum Designed by Experts

Microsoft Dynamics 365 Finance & Operations – Functional Consultant Training Syllabus – 40 Hours

Below is a basic-to-advanced, job-oriented syllabus designed around the current Microsoft Dynamics365 Finance Functional Consultant / MB-310 skill areas. Microsoft’s current exam coverage includes financial management, AR/credit/collections/subscription billing, AP/expenses, budgeting, and fixed assets.

1. Course Overview

This program prepares learners for the role of Microsoft Dynamics 365 Finance & Operations Functional Consultant, with emphasis on business-process analysis, functional configuration, implementation, testing, documentation, troubleshooting, and production support.

Learners work through end-to-end business processes such as:
• Procure-to-Pay (P2P)
• Order-to-Cash (O2C)
• Record-to-Report (R2R)
• Cash & Bank Management
• Budget-to-Actual
• Fixed Asset Lifecycle
• Tax & Compliance
• Financial Closing
• Intercompany Transactions
• Consolidation & Elimination
• Expense Management
• Subscription Billing

The course follows the functional-consultant approach of understanding business requirements → fitgap analysis → solution design → configuration → testing → deployment/support.

2. Prerequisites

Functional Prerequisites
• Basic accounting concepts
• General Ledger concepts
• Accounts Payable and Accounts Receivable
• Purchase and Sales processes
• Basic understanding of financial statements
• Understanding of business processes

Technical Prerequisites
• Basic computer knowledge
• Basic understanding of ERP systems
• Basic knowledge of Microsoft Excel
• Basic understanding of cloud applications
• Familiarity with Microsoft 365 is beneficial

No programming experience is mandatory for the functional-consultant track.

3. Fundamentals

ERP & Dynamics 365 Fundamentals
• What is ERP?
• ERP implementation lifecycle
• Dynamics 365 ecosystem
• Dynamics 365 Finance & Operations overview
• Finance vs Supply Chain vs Commerce
• Legal entities
• Organizations and operating units
• Companies and business units
• Sites, warehouses and locations
• Users, roles and security
• Workspaces and navigation

Functional Consultant Fundamentals
• Role of a Functional Consultant
• Business requirement gathering
• Stakeholder management
• Business process mapping
• Requirement documentation
• Fit-gap analysis
• Functional specification
• Configuration vs customization
• Testing strategy
• UAT
• Defect management
• Production support
• Change management

4. Core Technical Topics – Main Syllabus

Module 1 – Dynamics 365 Finance Architecture & Navigation

• Dynamics 365 Finance overview
• Finance & Operations application architecture
• Legal entities
• Organization hierarchy
• Navigation and workspaces
• Personalization
• Number sequences
• Batch jobs
• Workflow concepts
• Feature management
• System administration fundamentals
• Security roles and duties
• Data entities overview
• Business processes in D365 Finance

Module 2 – General Ledger

Chart of Accounts
• Main accounts
• Account categories
• Account structures
• Advanced rules
• Ledger account aliases
• Financial dimensions
• Dimension combinations
• Financial tags
• Derived dimensions
• Default dimensions
• Legal entity overrides

Ledger Configuration
• Fiscal calendars
• Fiscal years
• Accounting periods
• Ledger
• Accounting currency
• Reporting currency
• Exchange rate types
• Exchange rates
• Journal names
• Journal workflows
• Posting profiles

Microsoft’s current MB-310 objectives specifically include chart of accounts, financial dimensions, account structures, advanced rules, currencies, calendars, periodic closing and tax configuration.

Module 3 – Financial Journals & Transactions

• General journals
• Daily journals
• Accrual journals
• Allocation journals
• Ledger accruals
• Recurring journals
• Reversing entries
• Intercompany journals
• Journal validation
• Journal approval workflows
• Posting journals
• Voucher transactions
• Voucher inquiry
• Financial dimensions on transactions

Module 4 – Accounts Payable

Vendor Management
• Vendor groups
• Vendor master
• Vendor posting profiles
• Vendor bank accounts
• Payment terms
• Payment methods
• Vendor charges
• Vendor financial dimensions

AP Transactions
• Purchase order invoice
• Non-PO invoice
• Vendor invoice journal
• Credit notes
• Prepayments
• Invoice matching
• Three-way matching
• Invoice validation
• Vendor settlements
• Vendor payment proposals
• Electronic payments
• Centralized payments
• Foreign currency transactions
• Recurring vendor invoices
• Intercompany vendor invoices

Microsoft’s current training specifically covers vendor configuration, invoice processing, invoice matching, payments, prepayments and AP foreign-currency revaluation.

Module 5 – Accounts Receivable

Customer Management
• Customer groups
• Customer master
• Customer posting profiles
• Payment terms
• Payment methods
• Customer bank accounts
• Credit limits

AR Transactions
• Free-text invoices
• Sales order invoices
• Customer payments
• Customer settlements
• Credit notes
• Payment journals
• Recurring invoices
• Interest and charges
• Foreign currency transactions

Credit & Collections
• Credit management
• Credit limits
• Collections
• Collection agents
• Collection letters
• Aging reports
• Customer disputes
• Payment predictions

Module 6 – Cash & Bank Management

• Bank accounts
• Bank groups
• Bank reconciliation
• Electronic bank statements
• Payment methods
• Deposit management
• Customer payments
• Vendor payments
• Cash flow forecasting
• Bank transactions
• Advanced bank reconciliation

Module 7 – Tax Management

• Sales tax concepts
• Sales tax codes
• Sales tax groups
• Item sales tax groups
• Tax authorities
• Settlement periods
• Tax posting groups
• Tax exemptions
• Withholding tax
• Tax calculation
• Tax settlement
• Tax reporting
• Tax troubleshooting
• India-specific GST process concepts

Module 8 – Budgeting & Budget Control

• Budget models
• Budget codes
• Budget register entries
• Budget transfers
• Budget allocations
• Budget control
• Budget control rules
• Budget groups
• Budget availability
• Budget planning
• Budget scenarios
• Budget workflows
• Budget vs actual analysis

Current Microsoft coverage includes basic budgeting, budget control and budget planning.

Module 9 – Fixed Assets

• Fixed asset groups
• Fixed asset books
• Depreciation profiles
• Fixed asset posting profiles
• Acquisition
• Depreciation
• Disposal
• Sale of assets
• Asset transfer
• Asset split
• Asset reclassification
• Asset adjustment
• Fixed asset budgets
• Multi-company depreciation

Module 10 – Cost Accounting

• Cost accounting concepts
• Cost objects
• Cost elements
• Cost categories
• Cost centers
• Cost allocation
• Allocation bases
• Cost control
• Cost analysis
• Cost accounting reporting

Module 11 – Financial Reporting & Analytics

• Financial reports
• Financial reporting structures
• Row definitions
• Column definitions
• Reporting trees
• Account categories
• Financial statements
• Trial balance
• Balance sheet
• Profit & Loss
• Cash flow reports
• Management reporting
• Power BI integration concepts
• Financial analytics

Module 12 – Periodic & Year-End Closing

• Period close
• Month-end closing
• Year-end closing
• Closing schedules
• Financial period management
• Accruals
• Reconciliations
• Foreign currency revaluation
• AP closing
• AR closing
• Fixed asset closing
• Inventory/finance reconciliation
• Financial statement validation
• Year-end adjustments

Module 13 – Intercompany Accounting

• Intercompany relationships
• Intercompany journals
• Intercompany AP
• Intercompany AR
• Due-to/due-from accounting
• Intercompany transactions
• Intercompany settlements
• Intercompany reconciliation
• Intercompany eliminations

Module 14 – Consolidation & Elimination

• Consolidation concepts
• Consolidation companies
• Consolidation accounts
• Consolidation groups
• Elimination rules
• Currency translation
• Consolidation journals
• Online consolidation
• Consolidation reporting

Module 15 – Expense Management

• Expense categories
• Expense policies
• Employee expenses
• Expense reports
• Per diem
• Mileage
• Corporate cards
• Personal expenses
• Expense approvals
• Expense reimbursement
• Intercompany expenses

Module 16 – Subscription Billing & Revenue Recognition

• Subscription billing concepts
• Billing schedules
• Billing schedule groups
• Recurring billing
• Milestone billing
• Revenue deferrals
• Revenue recognition
• Expense deferrals
• Recognition schedules
• Contract billing

Subscription billing and revenue/expense recognition are part of the current MB-310 scope.

Module 17 – Procure-to-Pay Integration

• Purchase requisition
• Purchase order
• Product receipt
• Vendor invoice
• Invoice matching
• Payment
• AP posting
• Procurement-to-finance integration
• Procurement accounting entries

Module 18 – Order-to-Cash Integration

• Customer creation
• Sales order
• Picking/packing concepts
• Shipment
• Customer invoice
• Customer payment
• AR posting
• Sales-to-finance integration
• Customer settlement

Module 19 – Supply Chain & Manufacturing Finance Integration

• Inventory financial dimensions
• Inventory posting
• Inventory valuation
• Inventory closing
• Purchase-to-inventory accounting
• Sales-to-inventory accounting
• Production accounting concepts
• Manufacturing cost concepts
• Project accounting integration
• Supply Chain–Finance integration

Module 20 – Data Migration & Integration

• Data management workspace
• Data entities
• Import/export
• Data templates
• Master data migration
• Opening balances
• Customer migration
• Vendor migration
• Fixed asset migration
• Financial dimension migration
• Data validation
• Data migration errors
• Integration concepts
• Dual-write concepts
• Power Platform integration overview

Module 21 – Workflow & Business Process Automation

• Approval workflows
• AP invoice workflow
• Purchase workflow
• Journal workflow
• Expense workflow
• Budget workflow
• Workflow conditions
• Workflow escalation
• Workflow troubleshooting

Module 22 – Testing & Implementation

• Requirement gathering
• BRD
• FRD
• Fit-gap analysis
• Solution blueprint
• Configuration workbook
• Test scripts
• Unit testing
• SIT
• UAT
• Regression testing
• Defect management
• Test evidence
• Go-live checklist
• Cutover
• Hypercare
• Production support

5. Hands-On Labs

1. D365 Finance Navigation & Organization Setup Lab
2. Legal Entity Configuration Lab
3. Chart of Accounts Configuration Lab
4. Financial Dimensions Configuration Lab
5. Account Structure & Advanced Rules Lab
6. General Ledger Journal Processing Lab
7. Ledger & Fiscal Calendar Configuration Lab
8. Currency & Exchange Rate Lab
9. AP Vendor Configuration Lab
10. Vendor Invoice Processing Lab
11. Three-Way Invoice Matching Lab
12. Vendor Payment Proposal Lab
13. AR Customer Configuration Lab
14. Free-Text Invoice Processing Lab
15. Customer Payment & Settlement Lab
16. Credit & Collections Lab
17. Bank Reconciliation Lab
18. Sales Tax Configuration Lab
19. Budget Control Lab
20. Budget Planning Lab
21. Fixed Asset Acquisition & Depreciation Lab
22. Fixed Asset Disposal Lab
23. Expense Management Lab
24. Intercompany Accounting Lab
25. Financial Consolidation Lab
26. Month-End Closing Lab
27. Year-End Closing Lab
28. Financial Reporting Lab
29. Data Migration Using Data Entities Lab
30. Workflow Configuration Lab

6. Assignments

1. Design a Chart of Accounts for a multinational company.
2. Create a Financial Dimension Structure.
3. Configure a Fiscal Calendar and Ledger.
4. Design AP Vendor Groups and Posting Profiles.
5. Configure AR Customer Groups.
6. Create an AP Invoice-to-Payment Process.
7. Create an AR Invoice-to-Collection Process.
8. Configure Sales Tax.
9. Design a Budget Model.
10. Configure Budget Control Rules.
11. Configure Fixed Asset Groups and Depreciation.
12. Design a Bank Reconciliation Process.
13. Configure an Expense Management Process.
14. Design an Intercompany Accounting Process.
15. Prepare a Month-End Closing Checklist.
16. Create a Financial Statement Reporting Structure.
17. Prepare a Data Migration Template.
18. Create UAT Test Cases.
19. Prepare a Functional Requirement Document.
20. Prepare a Fit-Gap Analysis.

7. Mini Projects

Mini Project 1 – Manufacturing Finance Implementation
Configure finance processes for a manufacturing company including:
• GL
• AP
• AR
• Inventory integration
• Fixed assets
• Tax
• Budgeting
• Financial reporting

Mini Project 2 – Retail Finance Implementation
Implement:
• Customer management
• Vendor management
• Sales transactions
• Purchase transactions
• Payments
• Bank reconciliation
• Tax
• Financial reporting

Mini Project 3 – Multi-Company Finance
Implement a finance solution for:
• 3 legal entities
• Multiple currencies
• Shared customers/vendors
• Intercompany transactions
• Consolidation
• Eliminations

Mini Project 4 – Month-End Closing
Design and execute:
Transaction processing → Reconciliation → Revaluation → Adjustments → Closing → Financial Reporting

8. Capstone Projects

Capstone Project 1 – End-to-End D365 Finance Implementation

Scenario: Implement Dynamics 365 Finance for a multinational manufacturing organization.

Project Scope:
• Business requirement gathering
• BRD
• Fit-gap analysis
• Organization setup
• Chart of Accounts
• Financial dimensions
• GL
• AP
• AR
• Cash & Bank
• Tax
• Budgeting
• Fixed Assets
• Expense Management
• Intercompany
• Consolidation
• Financial Reporting
• Data migration
• Workflows
• UAT
• Go-live
• Hypercare

Capstone Project 2 – Procure-to-Pay & Order-to-Cash

Build complete:
P2P:
Purchase Requisition → PO → Receipt → Invoice → Matching → Payment

O2C:
Customer → Sales Order → Shipment → Invoice → Payment → Settlement

Capstone Project 3 – Global Finance Transformation

Implement a multi-company organization with:
• Multiple legal entities
• Multiple currencies
• Multiple tax structures
• Intercompany accounting
• Consolidation
• Budgeting
• Financial reporting
• Month-end/year-end closing

9. Real-Time Job-Oriented Scenarios

Students will practice scenarios commonly encountered by functional consultants:
1. Client wants to create a new legal entity.
2. Client wants a new Chart of Accounts.
3. Business requires department-wise financial reporting.
4. AP invoices are not posting correctly.
5. Vendor invoice is failing three-way matching.
6. Customer payment is not settling against the invoice.
7. Finance team wants a new payment method.
8. Customer exceeds credit limit.
9. Bank reconciliation has unmatched transactions.
10. Sales tax is calculated incorrectly.
11. Budget control is blocking a purchase transaction.
12. Fixed asset depreciation is incorrect.
13. Finance needs an intercompany transaction.
14. Month-end closing is delayed.
15. Foreign currency revaluation produces unexpected balances.
16. Consolidated financial statements don’t reconcile.
17. Customer wants a new approval workflow.
18. Opening balances need to be migrated.
19. Business wants a new financial report.
20. Production users report incorrect accounting entries.
21. Client wants a new vendor invoice validation rule.
22. Business wants centralized vendor payments.
23. Client needs recurring customer invoices.
24. Finance wants automated expense approvals.
25. Business wants to migrate legacy ERP financial data into D365.

10. Troubleshooting Scenarios

• Journal cannot be posted.
• Main account is missing.
• Financial dimension combination is invalid.
• Account structure validation error.
• Vendor invoice cannot be posted.
• Purchase invoice mismatch.
• Customer invoice posting error.
• Payment cannot be settled.
• Bank reconciliation difference.
• Incorrect sales tax calculation.
• Wrong vendor posting profile.
• Wrong customer posting profile.
• Fixed asset depreciation mismatch.
• Incorrect currency exchange rate.
• Budget control failure.
• Workflow not triggering.
• Workflow approval stuck.
• Intercompany posting failure.
• Consolidation difference.
• Data entity import failure.
• Duplicate master records.
• Incorrect opening balance.
• Month-end closing issue.
• Financial report discrepancy.
• Subledger-to-GL reconciliation mismatch.

11. Industry Tools

Microsoft Dynamics Tools
• Microsoft Dynamics 365 Finance
• Dynamics 365 Finance & Operations
• Lifecycle Services (LCS)
• Data Management Framework
• Data entities
• Electronic Reporting (ER)
• Financial Reporting
• Task Recorder
• Security Configuration
• Workflow Designer
• Batch Jobs
• Trace Parser – where applicable for troubleshooting/support collaboration

Microsoft Ecosystem
• Microsoft Excel
• Power BI
• Power Automate
• Power Apps
• Microsoft Teams
• Microsoft Azure
• Microsoft Entra ID
• Microsoft Dataverse

Project/Consulting Tools
• Azure DevOps
• Jira
• ServiceNow
• Microsoft Visio
• Microsoft Project
• SharePoint
• Teams

12. Best Practices

• Follow standard D365 functionality before customization.
• Maintain a clean Chart of Accounts.
• Design financial dimensions carefully before implementation.
• Use configuration instead of unnecessary customization.
• Maintain configuration workbooks.
• Follow Microsoft’s implementation methodology.
• Maintain proper security roles and segregation of duties.
• Document every business requirement.
• Perform fit-gap analysis before solution design.
• Use controlled data migration templates.
• Maintain test scripts and evidence.
• Perform SIT before UAT.
• Maintain regression test cases.
• Reconcile subledgers with GL.
• Follow month-end and year-end closing checklists.
• Maintain production-support documentation.
• Use proper change-management procedures.
• Maintain clear functional specifications for developers.
• Follow ALM and controlled deployment practices.

Microsoft describes the functional consultant as the role that translates business requirements into business processes and solutions using recommended practices, which is why these implementation and documentation skills are central to the course.

13. Certification Names

Primary Certification

Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate

Exam: MB-310 – Microsoft Dynamics 365 Finance Functional Consultant

The current Microsoft certification covers financial management, AR/credit/collections/subscription billing, AP/expenses, budgeting and fixed assets.

Recommended Supporting Certifications
• Microsoft Certified: Power Platform Fundamentals – PL-900
• Microsoft Certified: Azure Fundamentals – AZ-900
• Relevant Dynamics 365 / Power Platform certifications based on the consultant’s specialization

Important: Certification objectives can change, so the latest Microsoft Learn MB-310 study guide should be used for final exam preparation. The current study guide was updated in August 2026.

14. Mock Interviews

Functional Consultant Interview Preparation
• Business Process Questions: P2P, O2C, R2R
• Configuration Questions: GL, AP, AR, Tax, Budgeting, Fixed Assets
• Scenario Questions: Production issues and client requirements
• Implementation Questions: BRD, FRD, Fit-Gap, UAT, Go-Live
• Troubleshooting Questions: Posting, workflow, dimensions and reconciliation
• Project Questions: Explain your end-to-end implementation
• Client-Facing Questions: Requirement gathering and stakeholder management
• HR Questions: Project experience, responsibilities and career scenarios

Mock Interview Format
Round 1: D365 Finance Fundamentals
Round 2: Functional Configuration
Round 3: Business Scenarios
Round 4: Production Troubleshooting
Round 5: Implementation/Project Discussion
Round 6: Client-Facing Functional Consultant Interview

Recommended Job Roles After Training
• Dynamics 365 Finance Functional Consultant
• D365 F&O Functional Consultant
• Dynamics 365 Finance Business Analyst
• D365 Finance Support Consultant
• D365 Finance Implementation Consultant
• D365 Finance Application Consultant
• ERP Functional Consultant
• Dynamics 365 Finance & Operations Consultant

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MB-310 — Microsoft Dynamics 365 Finance Functional Consultant Course Certification with Training In Kochi

Q: 1. Course Overview

This program prepares learners for the role of Microsoft Dynamics 365 Finance & Operations Functional Consultant , with emphasis on business-process analysis, functional configuration, implementation, testing, documentation, troubleshooting, and production support. Learners work through end-to-end business processes such as: • Procure-to-Pay (P2P) • Order-to-Cash (O2C) • Record-to-Report (R2R) • Cash & Bank Management • Budget-to-Actual • Fixed Asset Lifecycle • Tax & Compliance • Financial Closing • Intercompany Transactions • Consolidation & Elimination • Expense Management • Subscription Billing The course follows the functional-consultant approach of understanding business requirements → fitgap analysis → solution design → configuration → testing → deployment/support.

Q: 2. Prerequisites

Functional Prerequisites • Basic accounting concepts • General Ledger concepts • Accounts Payable and Accounts Receivable • Purchase and Sales processes • Basic understanding of financial statements • Understanding of business processes Technical Prerequisites • Basic computer knowledge • Basic understanding of ERP systems • Basic knowledge of Microsoft Excel • Basic understanding of cloud applications • Familiarity with Microsoft 365 is beneficial No programming experience is mandatory for the functional-consultant track.

Q: 3. Fundamentals

ERP & Dynamics 365 Fundamentals • What is ERP? • ERP implementation lifecycle • Dynamics 365 ecosystem • Dynamics 365 Finance & Operations overview • Finance vs Supply Chain vs Commerce • Legal entities • Organizations and operating units • Companies and business units • Sites, warehouses and locations • Users, roles and security • Workspaces and navigation Functional Consultant Fundamentals • Role of a Functional Consultant • Business requirement gathering • Stakeholder management • Business process mapping • Requirement documentation • Fit-gap analysis • Functional specification • Configuration vs customization • Testing strategy • UAT • Defect management • Production support • Change management

Q: Module 2 – General Ledger

Chart of Accounts • Main accounts • Account categories • Account structures • Advanced rules • Ledger account aliases • Financial dimensions • Dimension combinations • Financial tags • Derived dimensions • Default dimensions • Legal entity overrides Ledger Configuration • Fiscal calendars • Fiscal years • Accounting periods • Ledger • Accounting currency • Reporting currency • Exchange rate types • Exchange rates • Journal names • Journal workflows • Posting profiles Microsoft’s current MB-310 objectives specifically include chart of accounts, financial dimensions, account structures, advanced rules, currencies, calendars, periodic closing and tax configuration.

Q: Module 4 – Accounts Payable

Vendor Management • Vendor groups • Vendor master • Vendor posting profiles • Vendor bank accounts • Payment terms • Payment methods • Vendor charges • Vendor financial dimensions AP Transactions • Purchase order invoice • Non-PO invoice • Vendor invoice journal • Credit notes • Prepayments • Invoice matching • Three-way matching • Invoice validation • Vendor settlements • Vendor payment proposals • Electronic payments • Centralized payments • Foreign currency transactions • Recurring vendor invoices • Intercompany vendor invoices Microsoft’s current training specifically covers vendor configuration, invoice processing, invoice matching, payments, prepayments and AP foreign-currency revaluation.

Q: Module 5 – Accounts Receivable

Customer Management • Customer groups • Customer master • Customer posting profiles • Payment terms • Payment methods • Customer bank accounts • Credit limits AR Transactions • Free-text invoices • Sales order invoices • Customer payments • Customer settlements • Credit notes • Payment journals • Recurring invoices • Interest and charges • Foreign currency transactions Credit & Collections • Credit management • Credit limits • Collections • Collection agents • Collection letters • Aging reports • Customer disputes • Payment predictions

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