Radical Technologies provides instructor-led ServiceNow training in Pune & Bangalore, India and provide hands-on experience to implement Service-Now.com in the organization. This training covers the underlying architecture, technical components, implementation planning considerations and implementation tasks essential for a Service-Now.com ITSM implementation project. Along with implementation tasks and details, this course provides a detailed overview of Service-Now.com mandatory dependencies, enabling candidates to understand the entire scope of a Service-Now.com ITSM implementation project.
Through lecture, demonstrations, hands-on exercises, team activities, and classroom discussions, candidates gain an understanding of the scope of a Service-Now.com ITSM implementation project, including: implementation tasks, ITIL/ ITSM processes, configuring the UI and out-of-box applications, setting up Self-Service, managing Service Catalog, managing Tickets (Request, Incidents, Change and Problem) along with Knowledge Base, setting up and maintaining users, adding CIs (Configuration Items) to the CMDB, customizing messages and prompts, using workflow, reports, BSM (Business Service Map) and email notifications, integrating with legacy systems, LDAP and external web-services, and running Mid server (Discovery), Monitoring business services through Service Mapping and store alerts/events inside Event Management, provide automation and DevOps using Orchestration
Duration of Training : 40 hrs
Batch type : weekdays /weekends/ Customized Batches
Mode of Training: Offline / Online / Corporate Training
Projects Given : 2 Projects minimum
Trainer Profile : Experienced Faculty from IT Industry
Projects | Assignment | Scenarios and Used Case Studies
Duration : 10 Class
1) Core Configuration
Configure Navigation, Search and UI Options
Manage Lists, Filters, and Forms
Home Page
Delegates
Activate Plugins
2) User Administration
Configure User Accounts
Add Groups and Assign Users to Groups
Assign Roles
3) Manage Tables and Fields
Learn How to Manage Data with Tables
Creation of Tables and Fields
Manage Form View
Views
Sections in a Form
4) Manage Data with Import Set and Update Set
Work with Import Sets
Create and Apply Update Sets
5) Process Application
Work with Knowledge Base
Create and Populate Service Catalog Items and Order Guide
6) Core Application Administration
Set up Email Notifications
Learn about Upgrade Process and Release Cycle
Implement Contextual Application Security
7)Service Administration
Create and Modify Reports
Create and Apply SLAs
Customize and Brand Your Instance
8) Work Flow Basic
Business Rules
Client Script
UI Action
UI Policy
Scheduled Jobs
Workflow Script
9) Service Catalog
SLA’s
10) System Admin Certification Preparation
Registering for Exam
Admin Material Discussion
Dumps
Duration : 8 Class
1) Scripting and APIs
Client Side Scripting
Client Script
UI Policies Basic
UI policies Scripting
UI Script
User Scripting
Server Side Scripting
Business Rule
Script Include
Server Side UI Action
UI Actions advance
Glide-System
UI Macro
2) Scripting Advanced
Scripting in Emails
Workflow Scripting
3) Cloning of System
4) Platform Administration:
Exporting Data using Transform Map
Migration Using Update Sets (working with One or more update sets)
5) CMDB
Asset Management
Discovery
Application Security
6) Integrations
LDAP
SSO
WebServices
Scripted Web Service
REST
SOAP
7) Service Catalog Advance
Order Guide
8) Installing and Managing MID Server
Creating Applications
Creating Modules
Go-live preparation and checklist
Performance and Coding best practices
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I had undergone oracle DBA course under Chetan sir's Guidance an it was a very good learning experience overall since they not only provide us with theoretical knowledge but also conduct lot of practical sessions which are really fruitful and also the way of teaching is very fine clear and crisp which is easier to understand, overall I had a great time for around 2 months, they really train you well.also make it a point to clear all your doubts and provide you with clear and in-depth concepts hence hope to join sometime again
I have completed Oracle DBA 11g from Radical technology pune. Excellent trainer (chetna gupta). The trainer kept the energy level up and kept us interested throughout. Very practical, hands on experience. Gave us real-time examples, excellent tips and hints. It was a great experience with Radical technologies.
Linux learning with Anand sir is truly different experience... I don't have any idea about Linux and system but Anand sir taught with scratch...He has a great knowledge and the best trainer...he can solve all your queries related to Linux in very simple way and giving nice examples... 100 to Anand Sir.
I had a wonderful experience in Radical technologies where i did training in Hadoop development under the guidance of Shanit Sir. He started from the very basic and covered and shared everything he knew in this field. He was brilliant and had a lot of experience in this field. We did hands on for every topic we covered, and that's the most important thing because honestly theoretical knowledge cannot land you a job.
I have recently completed Linux course under Anand Sir and can assuredly say that it is definitely the best Linux course in Pune. Since most of the Linux courses from other sources are strictly focused on clearing the certification, they will not provide an insight into real-world server administration, but that is not the case with Anand Sir's course. Anand Sir being an experienced IT infrastructure professional has an excellent understanding of how a data center works and all these information is seamlessly integrated into his classes.
1. Basic user account management (creating, modifying, and deleting users).
2. Password resets and account unlocks.
3. Basic file system navigation and management (creating, deleting, and modifying files and directories).
4. Basic troubleshooting of network connectivity issues.
5. Basic software installation and package management (installing and updating software packages).
6. Viewing system logs and checking for errors or warnings.
7. Running basic system health checks (CPU, memory, disk space).
8. Restarting services or daemons.
9. Monitoring system performance using basic tools (top, df, free).
10. Running basic commands to gather system information (uname, hostname, ifconfig).
1. Intermediate user account management (setting permissions, managing groups).
2. Configuring network interfaces and troubleshooting network connectivity issues.
3. Managing file system permissions and access control lists (ACLs).
4. Performing backups and restores of files and directories.
5. Installing and configuring system monitoring tools (Nagios, Zabbix).
6. Analyzing system logs for troubleshooting purposes.
7. Configuring and managing software repositories.
8. Configuring and managing system services (systemd, init.d).
9. Performing system updates and patch management.
10. Monitoring and managing system resources (CPU, memory, disk I/O).
1. Advanced user account management (LDAP integration, single sign-on).
2. Configuring and managing network services (DNS, DHCP, LDAP).
3. Configuring and managing storage solutions (RAID, LVM, NFS).
4. Implementing and managing security policies (firewall rules, SELinux).
5. Implementing and managing system backups and disaster recovery plans.
6. Configuring and managing virtualization platforms (KVM, VMware).
7. Performance tuning and optimization of system resources.
8. Implementing and managing high availability solutions (clustering, load balancing).
9. Automating system administration tasks using scripting (Bash, Python).
10. Managing system configurations using configuration management tools (Ansible, Puppet).
1. Learning basic shell scripting for automation tasks. 2. Understanding file system permissions and ownership. 3. Learning basic networking concepts (IP addressing, routing). 4. Learning how to use package management tools effectively. 5. Familiarizing with common Linux commands and utilities. 6. Understanding basic system architecture and components. 7. Learning basic troubleshooting techniques and methodologies. 8. Familiarizing with basic security principles and best practices. 9. Learning how to interpret system logs and diagnostic output. 10. Understanding the role and importance of system backups and restores.
1. Advanced scripting and automation techniques (error handling, loops).
2. Understanding advanced networking concepts (VLANs, subnetting).
3. Familiarizing with advanced storage technologies (SAN, NAS).
4. Learning advanced security concepts and techniques (encryption, PKI).
5. Understanding advanced system performance tuning techniques.
6. Learning advanced troubleshooting methodologies (root cause analysis).
7. Implementing and managing virtualization and cloud technologies.
8. Configuring and managing advanced network services (VPN, IDS/IPS).
9. Implementing and managing containerization technologies (Docker, Kubernetes).
10. Understanding enterprise-level IT governance and compliance requirements.
1. Designing and implementing complex IT infrastructure solutions. 2. Architecting and implementing highly available and scalable systems. 3. Developing and implementing disaster recovery and business continuity plans. 4. Conducting security audits and vulnerability assessments. 5. Implementing and managing advanced monitoring and alerting systems. 6. Developing custom automation solutions tailored to specific business needs. 7. Providing leadership and mentorship to junior team members. 8. Collaborating with other IT teams on cross-functional projects. 9. Evaluating new technologies and making recommendations for adoption. 10. Participating in industry conferences, workshops, and training programs.
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(Our Team will call you to discuss the Fees)
(Our Team will call you to discuss the Fees)