OFFICE 365 EXCHANGE ADMINISTRATION

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The Office 365 Exchange Administration Syllabus focuses on managing and administering Microsoft Exchange Online within the Microsoft 365 environment. It covers mailbox management, email security, user configuration, mail flow, migration, compliance, and troubleshooting of Exchange services. This training explains how organizations manage secure and efficient business communication through cloud-based email infrastructure. It is important because reliable email and collaboration systems are essential for modern enterprise operations and communication security. It is ideal for system administrators, Microsoft 365 administrators, IT support engineers, and professionals responsible for managing enterprise email environments.

🎯 Level: Beginner → Advanced
🎯 Mode: Theory + Hands-On Labs + Real-Time Scenarios
Duration of Training : 30-40 Hours
Batch type : Weekdays/Weekends
Mode of Training : Classroom/Online/Corporate Training

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Overview

The Syllabus

Curriculum Designed by Experts

MODULE 1: Exchange Online Fundamentals (4 Hours)

Topics:
Exchange Online Architecture
Exchange Admin Center (EAC) Overview
Exchange Online vs On-Prem Exchange
Mail Flow Basics
🔬 Lab:
Navigate Exchange Admin Center
Explore mail flow settings

MODULE 2: Mailbox Management (6 Hours)

Topics:
User Mailboxes
Shared Mailboxes
Resource Mailboxes (Room & Equipment)
Mailbox Permissions (Full Access, Send As)
Mailbox Size & Quotas
Archive Mailboxes
🔬 Lab:
Create shared mailbox
Assign mailbox permissions
Enable archive mailbox
💼 Job Scenario:
CEO’s mailbox exceeds quota – resolve issue

MODULE 3: Mail Flow & Connectors (6 Hours)

Topics:
Mail Flow Architecture
Accepted Domains
Connectors (Inbound & Outbound)
Transport Rules
Journaling
🔬 Lab:
Create transport rule
Configure mail flow connector
💼 Job Scenario:
Emails to Gmail bouncing – troubleshoot

MODULE 4: Security & Threat Protection (6 Hours)

Topics:
Anti-Spam Policies
Anti-Phishing Policies
Anti-Malware Protection
Safe Links & Safe Attachments
Defender Integration
🔬 Lab:
Configure anti-phishing policy
Block spoofed domain
💼 Job Scenario:
Phishing attack reported by user

MODULE 5: Compliance & Data Governance (5 Hours)

Topics:
Retention Policies
Litigation Hold
eDiscovery
Audit Logs
Data Loss Prevention (DLP)
🔬 Lab:
Place mailbox under litigation hold
Create retention policy
💼 Job Scenario:
Legal team requesting email records

MODULE 6: Migration & Hybrid Setup (5 Hours

Topics:
Cutover Migration
Staged Migration
Hybrid Configuration
Mailbox Migration Batches
Public Folder Migration
🔬 Lab:
Create migration batch
Monitor migration progress
💼 Job Scenario:
Migrate 200 mailboxes from on-prem to cloud

MODULE 7: Monitoring & Troubleshooting (4 Hours)

Topics:
Message Trace
Mail Flow Analyzer
Delivery Reports
Queue Monitoring
Common Errors
🔬 Lab:
Run message trace
Diagnose failed delivery
💼 Job Scenario:
User not receiving external emails

MODULE 8: PowerShell for Exchange (4 Hours)

Topics:
Connect to Exchange Online PowerShell
Bulk User Creation
Mailbox Reporting
Automating Tasks
🔬 Lab:
Create 50 users using script
Export mailbox size report

🚀 CAPSTONE PROJECT

🎯 Project: Corporate Exchange Online Deployment
Includes:
Domain setup
Mailbox creation
Mail flow configuration
Security policies
Compliance setup
Migration strategy
Troubleshooting documentation
Deliverables:
✔ Architecture Diagram
✔ Security Model
✔ Migration Plan
✔ Mail Flow Documentation
✔ Troubleshooting Guide

🎓 Learning Outcomes

After completion, learner can:
✔ Administer Exchange Online independently
✔ Configure secure mail flow
✔ Manage compliance requirements
✔ Perform migrations
✔ Troubleshoot production email issues

💼 Job Roles

Exchange Online Administrator
Microsoft 365 Administrator
Messaging Engineer
Cloud Support Engineer

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Office 365 Exchange Administration Course Certification With Training In Bangalore

Q: MODULE 1: Exchange Online Fundamentals (4 Hours)

Topics: Exchange Online Architecture Exchange Admin Center (EAC) Overview Exchange Online vs On-Prem Exchange Mail Flow Basics 🔬 Lab: Navigate Exchange Admin Center Explore mail flow settings

Q: MODULE 2: Mailbox Management (6 Hours)

Topics: User Mailboxes Shared Mailboxes Resource Mailboxes (Room & Equipment) Mailbox Permissions (Full Access, Send As) Mailbox Size & Quotas Archive Mailboxes 🔬 Lab: Create shared mailbox Assign mailbox permissions Enable archive mailbox 💼 Job Scenario: CEO’s mailbox exceeds quota – resolve issue

Q: MODULE 3: Mail Flow & Connectors (6 Hours)

Topics: Mail Flow Architecture Accepted Domains Connectors (Inbound & Outbound) Transport Rules Journaling 🔬 Lab: Create transport rule Configure mail flow connector 💼 Job Scenario: Emails to Gmail bouncing – troubleshoot

Q: MODULE 4: Security & Threat Protection (6 Hours)

Topics: Anti-Spam Policies Anti-Phishing Policies Anti-Malware Protection Safe Links & Safe Attachments Defender Integration 🔬 Lab: Configure anti-phishing policy Block spoofed domain 💼 Job Scenario: Phishing attack reported by user

Q: MODULE 5: Compliance & Data Governance (5 Hours)

Topics: Retention Policies Litigation Hold eDiscovery Audit Logs Data Loss Prevention (DLP) 🔬 Lab: Place mailbox under litigation hold Create retention policy 💼 Job Scenario: Legal team requesting email records

Q: MODULE 6: Migration & Hybrid Setup (5 Hours

Topics: Cutover Migration Staged Migration Hybrid Configuration Mailbox Migration Batches Public Folder Migration 🔬 Lab: Create migration batch Monitor migration progress 💼 Job Scenario: Migrate 200 mailboxes from on-prem to cloud

Q: MODULE 7: Monitoring & Troubleshooting (4 Hours)

Topics: Message Trace Mail Flow Analyzer Delivery Reports Queue Monitoring Common Errors 🔬 Lab: Run message trace Diagnose failed delivery 💼 Job Scenario: User not receiving external emails

Q: MODULE 8: PowerShell for Exchange (4 Hours)

Topics: Connect to Exchange Online PowerShell Bulk User Creation Mailbox Reporting Automating Tasks 🔬 Lab: Create 50 users using script Export mailbox size report

Q: 🚀 CAPSTONE PROJECT

🎯 Project: Corporate Exchange Online Deployment Includes: Domain setup Mailbox creation Mail flow configuration Security policies Compliance setup Migration strategy Troubleshooting documentation Deliverables: ✔ Architecture Diagram ✔ Security Model ✔ Migration Plan ✔ Mail Flow Documentation ✔ Troubleshooting Guide

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