MICROSOFT COPILOT ADMINISTRATOR

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The Microsoft Copilot Administrator course is designed for IT professionals who want to manage and support Microsoft Copilot solutions in business environments. The training covers Copilot administration, user access, security, permissions, data protection, Microsoft 365 integration, governance, usage management, and troubleshooting through practical exercises and real-world scenarios. Learners gain the skills to deploy and manage AI-powered Copilot tools while maintaining secure and responsible use of organizational data. This course is ideal for Microsoft 365 administrators, system administrators, IT support professionals, cloud administrators, security professionals, and IT professionals looking to build skills in Microsoft AI administration.

Duration of Training : 80 Hours
Batch type : Weekdays/Weekends
Mode of Training : Classroom/Online/Corporate Training
Detailed Syllabus • Hands-on Labs • Assignments • Support-Focused • Implementation

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Overview

The Syllabus

Curriculum Designed by Experts

1. Course Overview

This Microsoft Copilot Administrator Training Program is designed for IT administrators, Microsoft 365 administrators, security administrators and cloud professionals who want to learn how to plan, configure, secure, govern, monitor and administer Microsoft Copilot solutions in an enterprise environment.

The program covers:

• Microsoft Copilot Fundamentals
• Microsoft 365 Copilot
• Copilot licensing and prerequisites
• Microsoft Entra ID
• Microsoft 365 administration
• Microsoft Graph concepts
• Copilot readiness
• Data security and permissions
• Microsoft Purview
• Sensitivity labels
• DLP
• Information protection
• Copilot access and governance
• Microsoft Teams Copilot
• Copilot in Word, Excel, PowerPoint and Outlook
• Copilot Studio fundamentals
• Agents and agent governance
• Connectors and knowledge sources
• Usage analytics
• Adoption and change management
• Prompt governance
• Security and compliance
• Troubleshooting
• PowerShell administration
• Microsoft Graph
• Enterprise deployment scenarios

2. Prerequisites

Recommended Technical Knowledge
• Basic Windows administration
• Microsoft 365 fundamentals
• Microsoft Entra ID fundamentals
• Basic networking
• Basic cloud concepts
• Basic security concepts
• Basic PowerShell
• Basic Microsoft Teams and SharePoint knowledge

Recommended Background
• Microsoft 365 Administrator
• Office 365 Administrator
• Azure Administrator
• Cloud Administrator
• System Administrator
• Security Administrator
• Helpdesk / IT Support Engineer
• Microsoft 365 Support Engineer

3. Module 1 — Microsoft Copilot Fundamentals

Core Technical Topics
• What is Generative AI?
• AI vs Generative AI
• Large Language Models
• Microsoft Copilot ecosystem
• Microsoft Copilot vs Microsoft 365 Copilot
• Copilot architecture concepts
• Copilot capabilities
• Copilot prompts
• Grounding
• Microsoft Graph concepts
• Business data and organizational context
• Responsible AI
• AI security fundamentals
• Copilot use cases

Hands-On Labs
• Explore Microsoft Copilot
• Explore Microsoft 365 Copilot
• Prompt Engineering Basics
• Copilot Productivity Lab
• Business Use-Case Identification

Assignment
Identify 10 enterprise use cases for Microsoft Copilot and classify their security and data requirements.

Mini Project
Microsoft Copilot Enterprise Adoption Blueprint

Job-Oriented Scenarios
• Identify appropriate Copilot solution for a business requirement
• Explain Copilot architecture to an IT team
• Identify potential data-security risks before deployment

4. Module 2 — Microsoft 365 & Copilot Administration Fundamentals

Core Topics
• Microsoft 365 Admin Center
• Microsoft 365 tenants
• Users and groups
• Domains
• Licenses
• Roles and permissions
• Microsoft Entra ID
• Exchange Online
• SharePoint Online
• OneDrive
• Microsoft Teams
• Microsoft 365 service health
• Microsoft 365 policies
• Admin roles

Hands-On Labs
• Microsoft 365 Tenant Administration
• Create Users and Groups
• Assign Licenses
• Configure Admin Roles
• Microsoft 365 Service Health Lab

Assignment
Design a Microsoft 365 environment ready for Copilot deployment.

Mini Project
Copilot-Ready Microsoft 365 Tenant

Job Scenarios
• Assign Copilot licenses
• Create security groups
• Delegate administrative permissions
• Investigate Microsoft 365 service issues

5. Module 3 — Copilot Licensing, Readiness & Deployment

Core Topics
• Copilot licensing concepts
• Licensing prerequisites
• User eligibility
• License assignment
• Deployment planning
• Pilot users
• Deployment rings
• Adoption strategy
• Readiness assessment
• Network considerations
• Identity requirements
• Data readiness
• Security readiness
• Change management

Hands-On Labs
• Copilot License Assignment
• Pilot Group Creation
• Copilot Readiness Assessment
• Deployment Planning
• User Enablement

Assignment
Create a phased Microsoft 365 Copilot deployment plan for 500 users.

Mini Project
Enterprise Copilot Deployment Strategy

Job Scenarios
• Prepare organization for Copilot rollout
• Create pilot deployment
• Identify users requiring additional Microsoft 365 preparation
• Plan phased deployment

6. Module 4 — Microsoft Entra ID & Identity for Copilot

Core Topics
• Microsoft Entra ID
• Users
• Groups
• Security groups
• Dynamic groups
• Administrative roles
• RBAC
• Conditional Access
• MFA
• Identity protection
• Authentication
• Authorization
• Guest access
• Privileged Identity Management concepts
• Identity governance

Hands-On Labs
• Create Copilot Security Group
• Configure Conditional Access
• Configure MFA
• Configure Administrative Roles
• Review User Sign-In Activity

Assignment
Design a secure identity architecture for Copilot users.

Mini Project
Secure Copilot Identity Environment

Job Scenarios
• User cannot access Copilot
• Conditional Access blocks Copilot
• Incorrect group membership
• Privileged access issue

7. Module 5 — Microsoft Graph & Copilot Data Access

Core Topics
• Microsoft Graph fundamentals
• Graph API
• Microsoft 365 data
• Users
• Groups
• SharePoint
• OneDrive
• Teams
• Permissions
• Delegated permissions
• Application permissions
• Data access concepts
• Graph security considerations

Hands-On Labs
• Microsoft Graph Explorer
• Query Users
• Query Groups
• Explore SharePoint Data
• Graph Permission Lab

Assignment
Analyze how organizational permissions influence Copilot responses.

Mini Project
Microsoft Graph-Based Copilot Data Assessment

Job Scenarios
• Investigate excessive permissions
• Analyze access to SharePoint data
• Identify users with inappropriate access
• Troubleshoot data visibility

8. Module 6 — Copilot in Microsoft Teams

Core Topics
• Teams Copilot
• Meetings
• Meeting summaries
• Action items
• Chat
• Conversations
• Teams policies
• Meeting policies
• Copilot controls
• Data security
• Teams permissions
• Adoption

Hands-On Labs
• Teams Copilot Configuration
• Meeting Copilot
• Chat Copilot
• Teams Policy Configuration
• Meeting Summary Lab

Assignment
Create a Teams Copilot deployment strategy.

Mini Project
Intelligent Meeting Management Solution

Job Scenarios
• Copilot unavailable during meeting
• Meeting summary not generated
• Teams policy conflict
• User access problem

9. Module 7 — Copilot for Outlook

Core Topics
• Email summarization
• Email drafting
• Thread analysis
• Meeting preparation
• Outlook Copilot capabilities
• Exchange Online dependencies
• Mailbox considerations
• Security and privacy
• Outlook policies

Hands-On Labs
• Email Summary
• Email Drafting
• Meeting Preparation
• Outlook Copilot Administration

Assignment
Design an enterprise Outlook Copilot adoption scenario.
Mini Project
AI-Assisted Executive Communication Solution

Job Scenarios
• Copilot unavailable in Outlook
• Incorrect user licensing
• Mailbox configuration issue
• Outlook policy conflict

10. Module 8 — Copilot for Word, Excel & PowerPoint

Core Topics
Word
• Document summarization
• Content generation
• Document rewriting
• Data extraction

Excel
• Data analysis
• Formula assistance
• Data insights
• Table analysis

PowerPoint
• Presentation creation
• Slide generation
• Content summarization
• Presentation enhancement

Hands-On Labs
• Word Copilot Lab
• Excel Copilot Lab
• PowerPoint Copilot Lab
• Document Analysis Lab

Assignment
Develop an AI-assisted productivity workflow for an enterprise department.

Mini Project
AI-Powered Business Documentation System

11. Module 9 — SharePoint, OneDrive & Copilot Data Governance

Core Topics
• SharePoint architecture
• OneDrive
• Sites
• Libraries
• Permissions
• Sharing
• External access
• Inheritance
• Permission auditing
• Content lifecycle
• Data classification
• Copilot data boundaries

Hands-On Labs
• SharePoint Permission Audit
• OneDrive Security
• Site Access Review
• External Sharing Review
• Copilot Data Readiness Assessment

Assignment
Perform a SharePoint permission audit before Copilot deployment.

Mini Project
Copilot Data Governance Assessment

Job Scenarios
• Copilot exposes unexpected information
• User has excessive SharePoint permissions
• External sharing problem
• Broken permission inheritance

12. Module 10 — Microsoft Purview & Copilot Security

Core Topics
• Microsoft Purview
• Data classification
• Sensitivity labels
• Retention
• Data Loss Prevention
• Information Protection
• Insider Risk concepts
• Audit
• eDiscovery concepts
• Compliance policies
• Data governance

Hands-On Labs
• Create Sensitivity Label
• Configure DLP Policy
• Audit Copilot Activity
• Review Data Classification
• Compliance Policy Lab

Assignment
Develop a Copilot security and compliance framework.

Mini Project
Enterprise Copilot Compliance Solution

Job Scenarios
• Sensitive data protection
• DLP policy violation
• Incorrect sensitivity label
• Audit investigation

13. Module 11 — Microsoft Copilot Studio

Core Topics
• Copilot Studio fundamentals
• Custom copilots
• Agents
• Topics
• Instructions
• Knowledge sources
• Generative AI
• Connectors
• Authentication
• Actions
• Workflows
• Publishing
• Governance
• Agent lifecycle

Hands-On Labs
• Create Custom Agent
• Configure Instructions
• Add Knowledge Source
• Configure Connector
• Publish Agent
• Test Agent

Assignment
Build a departmental AI assistant.

Mini Project
HR Helpdesk Copilot Agent
Example capabilities:
• HR policy questions
• Leave policy
• Benefits information
• Employee onboarding information

14. Module 12 — Copilot Agents & Enterprise Governance

Core Topics
• Agents
• Agent lifecycle
• Agent permissions
• Knowledge sources
• Data access
• Connectors
• Agent authentication
• Governance
• Environment strategy
• Agent inventory
• Agent monitoring
• Responsible AI
• Security controls

Hands-On Labs
• Create Enterprise Agent
• Configure Agent Permissions
• Connect Enterprise Data
• Agent Testing
• Agent Governance

Assignment
Create an enterprise agent governance framework.

Mini Project
Enterprise IT Support Agent

15. Module 13 — Power Platform & Copilot Integration

Core Topics
• Power Platform
• Power Apps
• Power Automate
• Copilot Studio
• Dataverse
• Connectors
• Workflows
• Automation
• AI-powered workflows
• Business process automation

Hands-On Labs
• Copilot + Power Automate
• Automated Approval Workflow
• AI-Based Ticket Classification
• Dataverse Integration
• Copilot Action

Assignment
Automate an IT support workflow using Copilot and Power Automate.

Mini Project
AI-Powered IT Service Desk Automation

16. Module 14 — PowerShell & Copilot Administration

Core Topics
• PowerShell fundamentals
• Microsoft Graph PowerSheCore Topics
• Copilot usage
• Adoption
• User activity
• Reports
• Microsoft 365 admin reports ll
• Microsoft 365 administration
• User management
• Group management
• License management
• Reporting
• Automation
• Bulk operations
• Administrative scripts

Hands-On Labs
• Install Microsoft Graph PowerShell
• Query Users
• Bulk License Assignment
• Generate User Reports
• Group Management Automation

Assignment
Create PowerShell scripts for Copilot user administration.

Mini Project
Automated Copilot User Provisioning

17. Module 15 — Monitoring, Reporting & Adoption Analytics

Core Topics
• Copilot usage
• Adoption
• User activity
• Reports
• Microsoft 365 admin reports
• Usage analytics
• Adoption metrics
• Productivity measurement
• Governance reporting
• Executive dashboards

Hands-On Labs
• Copilot Usage Analysis
• Adoption Dashboard
• User Activity Report
• License Utilization Report
• Executive Reporting

Assignment
Create a Copilot adoption dashboard and KPI framework.

Mini Project
Copilot Adoption Analytics Dashboard

18. Module 16 — Copilot Security, Governance & Best Practices

Core Topics
• Least privilege
• Identity security
• Data governance
• Access control
• DLP
• Sensitivity labels
• Secure collaboration
• AI governance
• Prompt security
• Data leakage prevention
• Shadow AI
• Responsible AI
• Compliance
• Audit
• Change management

Hands-On Labs
• Security Assessment
• Permission Review
• DLP Configuration
• Sensitivity Label Testing
• Copilot Governance Audit

Assignment
Create a Microsoft Copilot Governance Policy.

Mini Project
Enterprise AI Governance Framework

19. Module 17 — Troubleshooting & Support

Core Troubleshooting Topics

Licensing
• Copilot not appearing
• Incorrect license assignment
• License synchronization issues

Identity
• Authentication failure
• MFA problems
• Conditional Access blocks

Microsoft 365
• Service availability
• Tenant configuration
• User configuration

SharePoint
• Permission issues
• Data visibility
• External sharing

Teams
• Meeting Copilot unavailable
• Policy conflicts
• Meeting summary problems

Outlook
• Copilot unavailable
• Mailbox issues
• Policy problems

Security
• DLP violations
• Sensitivity label problems
• Data exposure concerns

Copilot Studio
• Agent not responding
• Knowledge source issue
• Connector failure
• Authentication failure

20. Real-Time Job-Oriented Scenarios

Learners will work on scenarios such as:
1. Deploy Copilot to 500 users.
2. Create a Copilot pilot group.
3. Assign licenses in bulk.
4. Prepare Microsoft 365 for Copilot.
5. Audit SharePoint permissions before deployment.
6. Configure Conditional Access.
7. Implement MFA.
8. Configure sensitivity labels.
9. Implement DLP policies.
10. Investigate unexpected Copilot data visibility.
11. Configure Teams Copilot.
12. Troubleshoot Outlook Copilot.
13. Build a custom HR agent.
14. Build an IT Helpdesk agent.
15. Connect Copilot Studio to enterprise data.
16. Automate an IT workflow using Power Automate.
17. Generate Copilot adoption reports.
18. Conduct Copilot security assessment.
19. Create an enterprise Copilot governance policy.
20. Troubleshoot a production Copilot incident.

21. Major Hands-On Labs

• Microsoft 365 Copilot Readiness Lab
• Copilot License Management Lab
• Entra ID Security Lab
• Conditional Access Lab
• Microsoft Graph Lab
• Teams Copilot Lab
• Outlook Copilot Lab
• Word/Excel/PowerPoint Copilot Lab
• SharePoint Permission Audit Lab
• OneDrive Governance Lab
• Purview Security Lab
• DLP Lab
• Sensitivity Label Lab
• Copilot Studio Agent Lab
• Knowledge Source Lab
• Connector Integration Lab
• Power Automate Integration Lab
• PowerShell Automation Lab
• Copilot Monitoring Lab
• Copilot Governance Lab
• Copilot Troubleshooting Lab

22. Assignments

1. Copilot Readiness Assessment
2. Microsoft 365 Tenant Preparation
3. Copilot Licensing Strategy
4. Entra ID Security Design
5. SharePoint Permission Audit
6. Copilot Security Assessment
7. Teams Copilot Deployment Plan
8. Outlook Copilot Deployment Plan
9. Purview Compliance Framework
10. DLP Policy Design
11. Copilot Studio Agent Design
12. Enterprise Agent Governance
13. PowerShell Automation
14. Copilot Adoption Dashboard
15. Enterprise Copilot Governance Policy

23. Mini Projects

Project 1 — Copilot Deployment for Enterprise
Design and implement a phased deployment strategy for a 500+ user organization.

Project 2 — HR Copilot Agent
Build an HR assistant capable of answering employee policy questions.

Project 3 — IT Helpdesk Copilot
Create an agent for:
• Password support
• IT policies
• Troubleshooting
• Knowledge-base queries

Project 4 — Copilot Security & Compliance
Implement:
• Entra ID
• DLP
• Sensitivity labels
• Purview
• Audit

Project 5 — AI-Powered Service Desk
Combine:
Copilot Studio + Power Automate + Dataverse + Microsoft 365
to automate service requests.

24. Capstone Project

Enterprise Microsoft Copilot Deployment, Security & Governance Project

Business Scenario

A company with 1,000 employees wants to deploy Microsoft 365 Copilot while protecting confidential business information.

Project Requirements

Phase 1 — Assessment
• Microsoft 365 readiness
• Identity readiness
• Data readiness
• Security readiness

Phase 2 — Deployment
• Pilot users
• License assignment
• User enablement
• Teams/Outlook/Office deployment

Phase 3 — Security
• Entra ID
• MFA
• Conditional Access
• Purview
• DLP
• Sensitivity Labels

Phase 4 — Governance
• Copilot governance
• Agent governance
• Data access
• Administrative roles
• Monitoring

Phase 5 — Custom Agent
Enterprise IT Support Copilot

Phase 6 — Automation
Integrate:
Copilot Studio + Power Automate

Phase 7 — Monitoring
Create:
• Usage report
• Adoption dashboard
• Security monitoring
• Governance report

Phase 8 — Troubleshooting
Resolve deliberately introduced:
• License issue
• Permission issue
• Conditional Access issue
• SharePoint access issue
• Agent authentication issue

25. Industry Tools

Microsoft 365
• Microsoft 365 Admin Center
• Microsoft Entra Admin Center
• Exchange Admin Center
• Teams Admin Center
• SharePoint Admin Center
Copilot
• Microsoft Copilot
• Microsoft 365 Copilot
• Microsoft Copilot Studio
• Microsoft 365 Copilot Chat
• Copilot Analytics

Security & Compliance
• Microsoft Purview
• Microsoft Defender
• Microsoft Entra ID
• Microsoft Intune
• Microsoft Defender for Cloud Apps

Automation & Development
• Power Automate
• Power Apps
• Dataverse
• Microsoft Graph
• Microsoft Graph Explorer
• PowerShell
• Microsoft Graph PowerShell SDK

Monitoring
• Microsoft 365 Usage Reports
• Microsoft 365 Service Health
• Microsoft Purview Audit
• Microsoft Defender portals

26. Best Practices

• Start with Microsoft 365 data readiness.
• Apply least-privilege access.
• Review SharePoint and OneDrive permissions.
• Use security groups for deployment.
• Implement MFA and Conditional Access.
• Apply sensitivity labels.
• Configure DLP.
• Monitor Copilot adoption.
• Establish AI governance.
• Maintain an agent inventory.
• Control third-party connectors.
• Regularly review permissions.
• Monitor service health.
• Establish incident-response procedures.
• Train users on responsible AI usage.
• Maintain documentation and administrative runbooks.

27. Recommended Certification Path

Foundation
Microsoft Certified: Security, Compliance, and Identity Fundamentals — SC-900

Microsoft 365 Administration
Microsoft 365 Certified: Administrator Expert — MS-102

Identity
Microsoft Certified: Identity and Access Administrator Associate — SC-300

Security
Microsoft Certified: Security Operations Analyst Associate — SC-200

Copilot / Agent Development
For Copilot Studio and agent development, incorporate Microsoft Applied Skills / Microsoft Learn credentials and current Copilot Studio learning paths where applicable, because Microsoft’s AI credential portfolio is evolving rapidly.

Important: Copilot itself is best treated as a specialization within a broader Microsoft 365 Administration + Security + Copilot Studio skill set rather than as an isolated administration technology.

28. Mock Interviews

Technical
• Microsoft 365 administration
• Copilot architecture
• Licensing
• Entra ID
• Microsoft Graph
• SharePoint permissions
• Purview
• DLP
• Copilot Studio
• PowerShell

Scenario-Based
• “Copilot is not available for one user. How will you troubleshoot?”
• “Copilot is surfacing sensitive information. What will you investigate?”
• “How would you deploy Copilot to 1,000 users?”
• “How would you govern custom Copilot agents?”

Practical
Perform a Copilot readiness assessment and troubleshoot a simulated production issue.

29. Resume Preparation

Build an ATS-friendly Microsoft Copilot Administrator resume emphasizing:

• Microsoft 365
• Microsoft Copilot
• Copilot Studio
• Entra ID
• Microsoft Graph
• SharePoint
• Teams
• Purview
• DLP
• PowerShell
• Power Automate
• Security & Governance
• Enterprise Copilot Projects

Include measurable project outcomes, administrative responsibilities, automation scripts and troubleshooting scenarios.

30. Placement Assistance

• Job-role mapping
• ATS resume preparation
• LinkedIn profile optimization
• GitHub/portfolio guidance
• Technical mock interviews
• Scenario-based interviews
• Practical assessments
• Project explanation training
• HR interview preparation
• Job application guidance

Target Job Roles
• Microsoft Copilot Administrator
• Microsoft 365 Administrator
• Office 365 Administrator
• Microsoft 365 Support Engineer
• Copilot Studio Administrator
• Microsoft Cloud Administrator
• Microsoft 365 Security Administrator
• AI Platform Administrator
• Microsoft 365 Consultant
• Copilot Adoption & Governance Specialist
• Microsoft Collaboration Administrator

Recommended Job-Ready Learning Path
Microsoft 365 Fundamentals → Entra ID → Microsoft 365 Administration → Copilot Administration → SharePoint/Teams/Exchange → Purview & Security → Copilot Studio → Power Automate → Microsoft Graph → PowerShell → Governance → Monitoring → Troubleshooting → Enterprise Capstone Project

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Microsoft Copilot Administrator Course Certification With Training In Bangalore

Q: 1. Course Overview

This Microsoft Copilot Administrator Training Program is designed for IT administrators, Microsoft 365 administrators, security administrators and cloud professionals who want to learn how to plan, configure, secure, govern, monitor and administer Microsoft Copilot solutions in an enterprise environment. The program covers: • Microsoft Copilot Fundamentals • Microsoft 365 Copilot • Copilot licensing and prerequisites • Microsoft Entra ID • Microsoft 365 administration • Microsoft Graph concepts • Copilot readiness • Data security and permissions • Microsoft Purview • Sensitivity labels • DLP • Information protection • Copilot access and governance • Microsoft Teams Copilot • Copilot in Word, Excel, PowerPoint and Outlook • Copilot Studio fundamentals • Agents and agent governance • Connectors and knowledge sources • Usage analytics • Adoption and change management • Prompt governance • Security and compliance • Troubleshooting • PowerShell administration • Microsoft Graph • Enterprise deployment scenarios

Q: 2. Prerequisites

Recommended Technical Knowledge • Basic Windows administration • Microsoft 365 fundamentals • Microsoft Entra ID fundamentals • Basic networking • Basic cloud concepts • Basic security concepts • Basic PowerShell • Basic Microsoft Teams and SharePoint knowledge Recommended Background • Microsoft 365 Administrator • Office 365 Administrator • Azure Administrator • Cloud Administrator • System Administrator • Security Administrator • Helpdesk / IT Support Engineer • Microsoft 365 Support Engineer

Q: 3. Module 1 — Microsoft Copilot Fundamentals

Core Technical Topics • What is Generative AI? • AI vs Generative AI • Large Language Models • Microsoft Copilot ecosystem • Microsoft Copilot vs Microsoft 365 Copilot • Copilot architecture concepts • Copilot capabilities • Copilot prompts • Grounding • Microsoft Graph concepts • Business data and organizational context • Responsible AI • AI security fundamentals • Copilot use cases Hands-On Labs • Explore Microsoft Copilot • Explore Microsoft 365 Copilot • Prompt Engineering Basics • Copilot Productivity Lab • Business Use-Case Identification Assignment Identify 10 enterprise use cases for Microsoft Copilot and classify their security and data requirements. Mini Project Microsoft Copilot Enterprise Adoption Blueprint Job-Oriented Scenarios • Identify appropriate Copilot solution for a business requirement • Explain Copilot architecture to an IT team • Identify potential data-security risks before deployment

Q: 4. Module 2 — Microsoft 365 & Copilot Administration Fundamentals

Core Topics • Microsoft 365 Admin Center • Microsoft 365 tenants • Users and groups • Domains • Licenses • Roles and permissions • Microsoft Entra ID • Exchange Online • SharePoint Online • OneDrive • Microsoft Teams • Microsoft 365 service health • Microsoft 365 policies • Admin roles Hands-On Labs • Microsoft 365 Tenant Administration • Create Users and Groups • Assign Licenses • Configure Admin Roles • Microsoft 365 Service Health Lab Assignment Design a Microsoft 365 environment ready for Copilot deployment. Mini Project Copilot-Ready Microsoft 365 Tenant Job Scenarios • Assign Copilot licenses • Create security groups • Delegate administrative permissions • Investigate Microsoft 365 service issues

Q: 5. Module 3 — Copilot Licensing, Readiness & Deployment

Core Topics • Copilot licensing concepts • Licensing prerequisites • User eligibility • License assignment • Deployment planning • Pilot users • Deployment rings • Adoption strategy • Readiness assessment • Network considerations • Identity requirements • Data readiness • Security readiness • Change management Hands-On Labs • Copilot License Assignment • Pilot Group Creation • Copilot Readiness Assessment • Deployment Planning • User Enablement Assignment Create a phased Microsoft 365 Copilot deployment plan for 500 users. Mini Project Enterprise Copilot Deployment Strategy Job Scenarios • Prepare organization for Copilot rollout • Create pilot deployment • Identify users requiring additional Microsoft 365 preparation • Plan phased deployment

Q: 6. Module 4 — Microsoft Entra ID & Identity for Copilot

Core Topics • Microsoft Entra ID • Users • Groups • Security groups • Dynamic groups • Administrative roles • RBAC • Conditional Access • MFA • Identity protection • Authentication • Authorization • Guest access • Privileged Identity Management concepts • Identity governance Hands-On Labs • Create Copilot Security Group • Configure Conditional Access • Configure MFA • Configure Administrative Roles • Review User Sign-In Activity Assignment Design a secure identity architecture for Copilot users. Mini Project Secure Copilot Identity Environment Job Scenarios • User cannot access Copilot • Conditional Access blocks Copilot • Incorrect group membership • Privileged access issue

Q: 7. Module 5 — Microsoft Graph & Copilot Data Access

Core Topics • Microsoft Graph fundamentals • Graph API • Microsoft 365 data • Users • Groups • SharePoint • OneDrive • Teams • Permissions • Delegated permissions • Application permissions • Data access concepts • Graph security considerations Hands-On Labs • Microsoft Graph Explorer • Query Users • Query Groups • Explore SharePoint Data • Graph Permission Lab Assignment Analyze how organizational permissions influence Copilot responses. Mini Project Microsoft Graph-Based Copilot Data Assessment Job Scenarios • Investigate excessive permissions • Analyze access to SharePoint data • Identify users with inappropriate access • Troubleshoot data visibility

Q: 8. Module 6 — Copilot in Microsoft Teams

Core Topics • Teams Copilot • Meetings • Meeting summaries • Action items • Chat • Conversations • Teams policies • Meeting policies • Copilot controls • Data security • Teams permissions • Adoption Hands-On Labs • Teams Copilot Configuration • Meeting Copilot • Chat Copilot • Teams Policy Configuration • Meeting Summary Lab Assignment Create a Teams Copilot deployment strategy. Mini Project Intelligent Meeting Management Solution Job Scenarios • Copilot unavailable during meeting • Meeting summary not generated • Teams policy conflict • User access problem

Q: 9. Module 7 — Copilot for Outlook

Core Topics • Email summarization • Email drafting • Thread analysis • Meeting preparation • Outlook Copilot capabilities • Exchange Online dependencies • Mailbox considerations • Security and privacy • Outlook policies Hands-On Labs • Email Summary • Email Drafting • Meeting Preparation • Outlook Copilot Administration Assignment Design an enterprise Outlook Copilot adoption scenario. Mini Project AI-Assisted Executive Communication Solution Job Scenarios • Copilot unavailable in Outlook • Incorrect user licensing • Mailbox configuration issue • Outlook policy conflict

Q: 10. Module 8 — Copilot for Word, Excel & PowerPoint

Core Topics Word • Document summarization • Content generation • Document rewriting • Data extraction Excel • Data analysis • Formula assistance • Data insights • Table analysis PowerPoint • Presentation creation • Slide generation • Content summarization • Presentation enhancement Hands-On Labs • Word Copilot Lab • Excel Copilot Lab • PowerPoint Copilot Lab • Document Analysis Lab Assignment Develop an AI-assisted productivity workflow for an enterprise department. Mini Project AI-Powered Business Documentation System

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