SALESFORCE LWC + INTEGRATION + AGENTFORCE

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The Salesforce LWC + Integration + Agentforce Syllabus focuses on building modern web components using Lightning Web Components (LWC), integrating Salesforce with external systems, and leveraging Agentforce for AI-driven automation and customer interactions. It covers UI development, APIs, data integration, automation workflows, and real-time business scenarios. This training explains how to create scalable, connected, and intelligent Salesforce applications. It is important because organizations rely on seamless integrations and smart automation to enhance customer experience and business efficiency. It is ideal for Salesforce developers, consultants, integration specialists, and professionals looking to work on advanced Salesforce and AI-driven solutions.

Duration of Training : 40-50 Hours
Batch type : Weekdays/Weekends
Mode of Training : Classroom/Online/Corporate Training
Detailed Syllabus • Hands-on Labs • Assignments • Support-Focused • Implementation

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Overview

The Syllabus

Curriculum Designed by Experts

Module 1 – Salesforce Platform Fundamentals

Topics
• CRM concepts and cloud ecosystem
• Salesforce architecture
• Objects, fields, relationships
• Standard vs Custom objects
• Record types & page layouts
Lab
• Create custom objects and relationships
Assignment
• Design CRM data model for a sales organization

Module 2 – Apex Programming (Backend)

Topics
• Apex basics (syntax, variables, collections)
• Triggers (before/after)
• SOQL & SOSL
• Batch Apex, Queueable Apex
• Exception handling
Lab
• Write triggers for automation
Assignment
• Build lead assignment logic using Apex
Scenario
• Automate lead distribution based on region

Module 3 – Lightning Web Components (LWC)

Topics
• LWC architecture
• Components, templates, decorators
• Event handling
• Communication between components
• Wire service & Apex integration
Lab
• Build reusable UI components
Assignment
• Create dynamic customer dashboard
Scenario
• Develop UI for sales pipeline tracking

Module 4 – Advanced LWC Development

Topics
• Lightning Data Service
• Navigation service
• Custom events & pub-sub
• Performance optimization
• LWC best practices
Lab
• Build multi-component application

Module 5 – Salesforce Integration (Core)

Topics
• REST API integration
• SOAP API basics
• Authentication (OAuth 2.0)
• Callouts from Apex
• Named credentials
Lab
• Integrate external API with Salesforce
Assignment
• Fetch external customer data into Salesforce
Scenario
• Integrate payment gateway API

Module 6 – Middleware & Enterprise Integration

Topics
• Integration patterns
• ETL vs API-based integration
• Platform events
• Change Data Capture (CDC)
Tools
• MuleSoft
Lab
• Build event-driven integration
Enterprise Case Study
• Real-time data sync between ERP and Salesforce

Module 7 – Agentforce (AI in Salesforce)

Topics
• Introduction to Agentforce (Salesforce AI Agents)
• AI-driven customer service automation
• Prompt templates
• Knowledge grounding
• Agent workflows
Tools
• Salesforce Agentforce
Lab
• Build AI customer support agent
Assignment
• Create chatbot for customer query handling
Scenario
• AI-based ticket resolution system

Module 8 – Security & Governance

Topics
• Profiles & permission sets
• Field-level security
• Data sharing rules
• Secure API integration
Lab
• Implement role-based access control

Module 9 – Deployment & DevOps in Salesforce

Topics
• Change sets
• CI/CD for Salesforce
• Version control integration
Tools
• Git
• Jenkins
Lab
• Deploy code using CI/CD pipeline

Module 10 – Testing & Debugging

Topics
• Apex test classes
• Code coverage
• Debug logs
• Performance tuning
Lab
• Write unit tests for Apex code

🚀 Capstone Projects (3 Different Projects)

🔹 Project 1 – Smart Sales CRM Dashboard (LWC Project)
Features
• Interactive dashboard using LWC
• Sales pipeline visualization
• Lead and opportunity tracking
• Real-time updates
Technologies
• LWC
• Apex
• SOQL
Outcome
👉 Build a complete front-end Salesforce application

🔹 Project 2 – Salesforce Integration with External System
Features
• Integrate external REST API
• Sync customer/order data
• Secure API authentication
• Error handling & retry
Technologies
• REST API
• Apex Callouts
• MuleSoft
Outcome
👉 Hands-on experience in enterprise integration

🔹 Project 3 – AI-Powered Customer Support Agent (Agentforce)
Features
• AI chatbot for customer queries
• Ticket classification
• Automated responses
• Knowledge base integration
Technologies
• Salesforce Agentforce
• LWC
• Apex
Outcome
👉 Build AI-driven CRM automation system

📊 Job-Oriented Scenarios

1. Build LWC component for sales dashboard
2. Integrate Salesforce with payment gateway
3. Automate lead assignment using Apex
4. Develop chatbot using Agentforce
5. Handle API failures and retries
6. Secure Salesforce data access
7. Deploy application using CI/CD

💼 Career Roles

• Salesforce Developer
• LWC Developer
• Salesforce Integration Engineer
• CRM Developer
• Salesforce AI / Agentforce Developer

✅ Final Outcome

After this training, learners will be able to:
✔ Develop modern UI using LWC
✔ Build and integrate APIs
✔ Implement enterprise integrations
✔ Create AI-powered CRM solutions
✔ Work on real-time Salesforce projects

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Why Radical Technologies

Live Online Training

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Installation of Software On your System

24/7 Email and Phone Support

100% Placement Assistance until you get placed

Global Certification Preparation

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Assignments and Projects Guided by Mentors

And Many More Features

Course completion certificate and Global Certifications are part of our all Master Program

Live Classroom Training

Weekend / Weekdays / Morning / Evening Batches

80:20 Practical and Theory Ratio

Real-life Case Studies

Easy Coverup if you missed any sessions

PSI | Kryterion | Redhat Test Centers

Life Time Video Classroom Access ( coming soon )

Resume Preparations and Mock Interviews

And Many More Features

Course completion certificate and Global Certifications are part of our all Master Program

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Self Paced Learning

Learn 300+ Courses at Your Own Time

50000+ Satisfied Learners

Course Completion Certificate

Practical Labs Available

Mentor Support Available

Doubt Clearing Session Available

Attend Our Virtual Job Fair

10% Discounted Global Certification

Course completion certificate and Global Certifications are part of our all Master Program

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Salesforce Lwc + Integration + Agentforce Course Certification With Training In Bangalore

Q: Module 1 – Salesforce Platform Fundamentals

Topics • CRM concepts and cloud ecosystem • Salesforce architecture • Objects, fields, relationships • Standard vs Custom objects • Record types & page layouts Lab • Create custom objects and relationships Assignment • Design CRM data model for a sales organization

Q: Module 2 – Apex Programming (Backend)

Topics • Apex basics (syntax, variables, collections) • Triggers (before/after) • SOQL & SOSL • Batch Apex, Queueable Apex • Exception handling Lab • Write triggers for automation Assignment • Build lead assignment logic using Apex Scenario • Automate lead distribution based on region

Q: Module 3 – Lightning Web Components (LWC)

Topics • LWC architecture • Components, templates, decorators • Event handling • Communication between components • Wire service & Apex integration Lab • Build reusable UI components Assignment • Create dynamic customer dashboard Scenario • Develop UI for sales pipeline tracking

Q: Module 4 – Advanced LWC Development

Topics • Lightning Data Service • Navigation service • Custom events & pub-sub • Performance optimization • LWC best practices Lab • Build multi-component application

Q: Module 5 – Salesforce Integration (Core)

Topics • REST API integration • SOAP API basics • Authentication (OAuth 2.0) • Callouts from Apex • Named credentials Lab • Integrate external API with Salesforce Assignment • Fetch external customer data into Salesforce Scenario • Integrate payment gateway API

Q: Module 6 – Middleware & Enterprise Integration

Topics • Integration patterns • ETL vs API-based integration • Platform events • Change Data Capture (CDC) Tools • MuleSoft Lab • Build event-driven integration Enterprise Case Study • Real-time data sync between ERP and Salesforce

Q: Module 7 – Agentforce (AI in Salesforce)

Topics • Introduction to Agentforce (Salesforce AI Agents) • AI-driven customer service automation • Prompt templates • Knowledge grounding • Agent workflows Tools • Salesforce Agentforce Lab • Build AI customer support agent Assignment • Create chatbot for customer query handling Scenario • AI-based ticket resolution system

Q: Module 8 – Security & Governance

Topics • Profiles & permission sets • Field-level security • Data sharing rules • Secure API integration Lab • Implement role-based access control

Q: Module 9 – Deployment & DevOps in Salesforce

Topics • Change sets • CI/CD for Salesforce • Version control integration Tools • Git • Jenkins Lab • Deploy code using CI/CD pipeline

Q: Module 10 – Testing & Debugging

Topics • Apex test classes • Code coverage • Debug logs • Performance tuning Lab • Write unit tests for Apex code

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