IBM AS400 (IBM I) SYSTEM ADMINISTRATION & OPERATIONS

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The IBM AS400 (IBM i) System Administration & Operations course is designed for professionals who want to manage and support IBM i environments used by many large enterprises. The training covers system administration, user and security management, job scheduling, backup and recovery, performance monitoring, storage management, troubleshooting, and daily system operations. Through hands-on labs and real-world scenarios, learners gain practical experience in maintaining reliable and secure IBM i systems. As many banking, manufacturing, retail, and enterprise organizations continue to rely on IBM i, this course is ideal for system administrators, infrastructure engineers, IT operations professionals, IBM i administrators, and anyone

Duration of Training : 40 Hours
Batch type : Weekdays/Weekends
Mode of Training : Classroom/Online/Corporate Training
Detailed Syllabus • Hands-on Labs • Assignments • Support-Focused • Implementation

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Overview

The Syllabus

Curriculum Designed by Experts

Course Overview

IBM AS400 (IBM i) is one of the most reliable enterprise computing platforms used worldwide for banking, insurance, manufacturing, retail, healthcare, logistics, and government organizations. The IBM i operating system provides exceptional stability, security, database integration, and business application hosting.
This training program is designed for aspiring IBM i (AS400) System Administrators, Operators, Infrastructure Engineers, and Production Support Engineers. It focuses on IBM i system administration, security, storage management, user administration, job management, backup and recovery, performance monitoring, system operations, troubleshooting, and production support.

Learning Outcomes

• Understand IBM AS400 (IBM i) architecture
• Install and configure IBM i environments
• Manage users, security, and system resources
• Perform backup and disaster recovery
• Monitor system performance and jobs
• Administer printers, storage, and IFS
• Handle production support incidents
• Perform system maintenance and upgrades
• Become job-ready as an IBM i System Administrator

Prerequisites

• Basic Computer Knowledge
• Operating System Fundamentals
• Basic Networking Concepts
• Basic Database Knowledge (Preferred)
• Linux/Windows Administration Knowledge (Optional)
• Basic Command Line Experience

Fundamentals

• Introduction to IBM AS400
• Evolution of IBM i
• IBM Power Systems Overview
• IBM i Architecture
• IBM i Editions
• IBM i Components
• System Values
• Libraries
• Objects
• Object Types
• IBM i Navigation
• 5250 Terminal Emulator
• IBM Navigator for i
• Command Line Basics
• IBM i File System
• Integrated File System (IFS)
• IBM Db2 for i Overview
• Job Structure
• Message Queues
• Subsystems
• Work Management

Core Technical Topics (Main Syllabus)

Module 1: IBM i Architecture

• IBM Power Hardware Overview
• IBM i Operating System Architecture
• Object-Based Architecture
• Libraries and Objects
• Object Authorities
• System Values
• User Profiles
• Storage Architecture
• IBM Db2 for i Overview
• IBM i Licensing

Module 2: IBM i Navigation & Commands

• 5250 Screen Navigation
• Command Entry
• Command Prompting
• Help Commands
• Job Commands
• Library Commands
• Object Commands
• File Commands
• Display Commands
• Work Management Commands

Module 3: Library & Object Management

• Library Creation
• Library Lists
• Object Types
• Object Management
• Copy Objects
• Move Objects
• Save Objects
• Restore Objects
• Object Locks
• Object Authorities

Module 4: User & Security Administration

• User Profile Creation
• User Classes
• Password Policies
• Authorization Lists
• Object Security
• Special Authorities
• Group Profiles
• User Auditing
• Security Policies
• Security Best Practice

Module 5: Work Management

• Jobs
• Batch Jobs
• Interactive Jobs
• Job Queues
• Output Queues
• Subsystems
• Routing Entries
• Job Scheduling
• Active Jobs
• Job Monitoring

Module 6: IBM Db2 for i Administration (Basic)

• Database Objects
• Physical Files
• Logical Files
• Source Physical Files
• Database Members
• SQL Overview
• Database Maintenance
• Journaling
• Commitment Control
• Database Backup

Module 7: Storage Management

• ASP (Auxiliary Storage Pool)
• Disk Units
• Storage Monitoring
• IFS Management
• Object Storage
• Storage Cleanup
• Disk Protection
• RAID Overview
• Capacity Planning
• Storage Reports

Module 8: Backup & Recovery

• Save Commands
• Restore Commands
• Backup Policies
• Backup Scheduling
• Full Backup
• Incremental Backup
• BRMS Overview
• Disaster Recovery Planning
• Recovery Procedures
• Backup Verification

Module 9: Performance Monitoring

• System Performance
• CPU Monitoring
• Memory Utilization
• Disk Utilization
• WRKSYSSTS
• WRKACTJOB
• Performance Tools
• Job Analysis
• Performance Reports
• System Optimization

Module 10: Printer & Output Management

• Printer Configuration
• Output Queues
• Spool Files
• Print Writers
• Printer Troubleshooting
• Report Printing
• PDF Generation
• Print Monitoring

Module 11: System Operations

• IPL (Initial Program Load)
• PTF Management
• System Startup
• System Shutdown
• System Maintenance
• Device Configuration
• TCP/IP Configuration
• Network Services
• System Logging
• System Health Checks

Module 12: Production Support

• Incident Management
• Ticket Handling
• Root Cause Analysis
• Job Failures
• Batch Monitoring
• Application Support
• Change Management
• Release Support
• User Support
• SLA Management

Hands-On Labs

• Create Libraries
• Create User Profiles
• Assign User Authorities
• Configure Library Lists
• Manage Objects
• Submit Batch Jobs
• Monitor Active Jobs
• Configure Job Queues
• Backup Libraries
• Restore Objects
• Configure Printers
• Monitor System Performance
• Configure TCP/IP
• Perform IPL Simulation
• Manage Output Queues
• Generate System Reports
• Perform Security Audit
• Execute Disaster Recovery Drill

Assignments

• Configure IBM i User Security
• Create Department Libraries
• Configure Job Queues
• Perform Library Backup
• Restore Deleted Objects
• Configure Output Queue
• Monitor System Performance
• Configure Password Policies
• Prepare Disaster Recovery Plan
• Document IBM i Administration Procedures

Mini Projects

• Banking User Administration System
• Manufacturing Production Support Environment
• Retail Backup & Recovery Solution
• Healthcare Security Management
• Warehouse Print Management
• Enterprise Job Scheduling System

Capstone Projects

Project 1
Complete IBM i System Administration for an Enterprise Environment
Project 2
Backup & Disaster Recovery Implementation
Project 3
Production Support & Batch Job Monitoring Solution
Project 4
IBM i Security and User Management Implementation

Real-Time Job Scenarios

• Create users for a new business department.
• Resolve batch job failures during nightly processing.
• Restore accidentally deleted business objects.
• Configure printers for finance reports.
• Perform scheduled full system backups.
• Recover libraries after storage failure.
• Monitor CPU and memory utilization during peak business hours.
• Apply PTF updates with minimal downtime.
• Support application teams during production deployments.
• Troubleshoot user access and authorization issues.
• Perform month-end operational health checks.
• Coordinate disaster recovery testing with infrastructure teams.

Troubleshooting Scenarios

• User unable to sign in.
• Object authority errors.
• Batch job abnormally ended.
• Library not found.
• Disk space running low.
• System performance degradation.
• Printer writer not starting.
• Output queue processing delays.
• Backup failures.
• Restore operation errors.
• TCP/IP communication failures.
• System startup (IPL) issues.

Industry Tools

• IBM i (AS400)
• IBM Navigator for i
• IBM Access Client Solutions (ACS)
• 5250 Terminal Emulator
• IBM Db2 for i
• BRMS (Backup, Recovery and Media Services)
• IBM Power Systems
• IBM Navigator Performance Tools
• Microsoft Excel
• Jira
• ServiceNow
• Control-M (Job Scheduling)
• Confluence
• Microsoft Teams

Best Practices

• Follow the principle of least privilege for user security.
• Regularly review user profiles and object authorities.
• Schedule and verify backups consistently.
• Monitor system performance proactively.
• Keep IBM i PTFs up to date after testing.
• Document configuration changes and operational procedures.
• Use job scheduling and automation to reduce manual intervention.
• Monitor disk utilization and plan capacity upgrades.
• Test disaster recovery procedures periodically.
• Maintain comprehensive audit logs and comply with organizational security policies.

IBM Certifications

Recommended certification paths include:

• IBM Certified System Administrator – IBM i
• IBM Power Systems Administration
• IBM Certified Associate Administrator – IBM i
• IBM Db2 Administration Fundamentals
• IBM Power Systems Technical Support Certification

Mock Interviews

Our mock interview program is structured to mirror the hiring process followed by IBM partners, enterprise infrastructure teams, managed service providers, and Fortune 500 organizations.

Phase 1: Technical Assessment
• IBM i architecture and operating system concepts.
• System administration and security questions.
• Work management, storage, and backup scenarios.
• Production support and troubleshooting discussions.

Phase 2: Scenario-Based Interview
Candidates solve real enterprise scenarios involving:
• User and security administration
• Backup and disaster recovery
• Job failures and batch processing
• Performance tuning
• Production support incidents

Phase 3: Practical Administration Round
• Demonstrate IBM i administrative tasks.
• Explain backup and recovery procedures.
• Resolve simulated production issues.
• Discuss change management and operational best practices.

Phase 4: HR & Communication Round
• Professional self-introduction.
• Project presentation and responsibilities.
• Behavioral interview questions.
• Communication and teamwork assessment.
• Salary negotiation guidance.

Each candidate receives detailed technical feedback, improvement recommendations, and additional mock sessions until interview readiness is achieved.

Resume Preparation

Our resume preparation process is tailored for IBM i System Administrator, Operations Engineer, Infrastructure Engineer, and Production Support roles.

Resume Preparation Includes
• Building an ATS-friendly resume.
• Highlighting IBM i administration, security, backup, and production support skills.
• Showcasing hands-on labs and enterprise projects.
• Emphasizing troubleshooting and operational experience.
• Optimizing resumes with recruiter-focused keywords.
• Creating a professional LinkedIn profile.
• Conducting one-on-one resume reviews with personalized feedback and multiple revisions.

Placement Assistance - Through 850+ Hiring Partners

Our placement support is designed to prepare candidates for opportunities with IBM partners, global system integrators, banking organizations, manufacturing companies, healthcare enterprises, and managed service providers.

Placement Support Includes
• Career counseling and individual skill-gap assessment.
• Live lab practice and enterprise administration projects.
• Resume and LinkedIn profile optimization.
• Technical, managerial, and HR mock interviews.
• Communication and presentation skill enhancement.
• Regular interview scheduling with our network of 850+ hiring partners.
• Guidance on interview follow-ups, offer evaluation, and salary negotiation.
• Continued placement assistance until candidates secure suitable employment, subject to individual performance and employer hiring requirements.

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