SAP IS RETAIL – SALES

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The SAP IS Retail – Sales course is designed for learners who want to understand and manage retail sales processes using SAP IS Retail. The training covers retail business operations, sales configuration, customer order management, pricing, promotions, and the complete retail order lifecycle. Through hands-on projects and real-world retail scenarios, students gain practical experience in handling sales processes used by modern retail organizations. This course is valuable for building a career in the retail ERP domain and understanding how technology supports large-scale retail operations. It is ideal for freshers, SAP aspirants, retail professionals, business analysts, and functional consultants looking to become SAP IS Retail specialists.

Duration of Training : 35 – 40 Hours
Batch type : Weekdays/Weekends
Mode of Training : Classroom/Online/Corporate Training
Detailed Syllabus • Hands-on Labs • Assignments • Support-Focused • Implementation

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Overview

The Syllabus

Curriculum Designed by Experts

🎯 Program Objective

To enable learners to:
• Understand Retail business processes in SAP
• Configure and manage Sales in SAP IS Retail
• Work on end-to-end retail order lifecycle
• Become SAP IS Retail Functional Consultant

⏱ Duration

👉 32–40 Hours (Hands-on + Retail Projects)

CATEGORY 1: Retail Business Fundamentals

📘 Module 1.1: Retail Industry Overview

🔹 Subtopics
1. Introduction to Retail Industry
2. Types of retail formats (Online, Offline, Omni-channel)
3. Retail business lifecycle
4. Merchandising concepts
5. Store operations
6. Supply chain in retail
7. Pricing & promotions
8. Inventory flow in retail
9. Retail KPIs
10. SAP IS Retail overview
🧪 Assignment
👉 Map retail sales process

CATEGORY 2: SAP IS Retail Basics

📘 Module 2.1: Introduction to SAP IS Retail

🔹 Subtopics
1. Overview of SAP S/4HANA Retail
2. Retail vs standard SAP
3. Retail master data
4. Site vs plant concept
5. Article hierarchy
6. Merchandise categories
7. Retail organizational structure
8. Distribution channels
9. Sales organization
10. Retail data model

📘 Module 2.2: Retail Master Data

🔹 Subtopics
1. Article master creation
2. Article types
3. Variants & generic articles
4. Site master
5. Listing & assortment
6. Vendor master
7. Customer master
8. Pricing master data
9. Merchandise hierarchy
10. Data maintenance
🧪 Lab
👉 Create article & site

CATEGORY 3: Sales & Distribution in Retail

📘 Module 3.1: Sales Process in Retail

🔹 Subtopics
1. Retail sales lifecycle
2. Sales order creation
3. POS (Point of Sale) integration
4. Store sales vs online sales
5. Order types
6. Pricing procedures
7. Discounts & promotions
8. Billing process
9. Returns handling
10. Sales reporting
🧪 Lab
👉 Create retail sales order
💼 Scenario
👉 Customer buying multiple products

📘 Module 3.2: Pricing & Promotions

🔹 Subtopics
1. Pricing condition techniques
2. Price lists
3. Discount structures
4. Promotional pricing
5. Coupons & offers
6. Dynamic pricing
7. Seasonal pricing
8. Markdown management
9. Pricing configuration
10. Price simulation
🧪 Assignment
👉 Configure discount pricing

CATEGORY 4: Inventory & Logistics Integration

📘 Module 4.1: Inventory Management

🔹 Subtopics

1. Stock management
2. Goods receipt
3. Goods issue
4. Stock transfer
5. Warehouse management
6. Inventory valuation
7. Stock visibility
8. Replenishment
9. Batch management
10. Physical inventory

📘 Module 4.2: Logistics & Fulfillment

🔹 Subtopics

1. Order fulfillment
2. Delivery processing
3. Shipping methods
4. Transportation
5. Warehouse integration
6. Picking & packing
7. Delivery tracking
8. Returns logistics
9. Third-party logistics
10. Reverse logistics
💼 Scenario
👉 Order delivery delay

CATEGORY 5: POS Integration

📘 Module 5.1: Point of Sale (POS)
🔹 Subtopics
1. POS overview
2. Store-level sales
3. POS data integration
4. Real-time vs batch processing
5. Sales data upload
6. Store operations
7. Barcode scanning
8. Payment methods
9. Customer loyalty programs
10. POS reporting
🧪 Lab
👉 Simulate POS transaction

CATEGORY 6: Billing & Financial Integration

📘 Module 6.1: Billing Process

🔹 Subtopics

1. Invoice creation
2. Billing types
3. Tax calculation
4. Credit management
5. Revenue recognition
6. Payment processing
7. Refunds
8. Financial integration
9. Billing reports
10. Error handling
🧪 Lab
👉 Generate invoice

CATEGORY 7: Reporting & Analytics

📘 Module 7.1: Retail Reporting
🔹 Subtopics
1. Sales reports
2. Inventory reports
3. KPI dashboards
4. Customer analytics
5. Store performance
6. Trend analysis
7. Forecasting
8. Data extraction
9. SAP Fiori reports
10. Custom reporting
🧪 Assignment
👉 Create retail report

CATEGORY 8: Integration with Other SAP Modules

📘 Module 8.1: Cross Module Integration

🔹 Subtopics

1. MM (Materials Management)
2. SD (Sales & Distribution)
3. FI (Finance)
4. CRM integration
5. Supply chain integration
6. Warehouse management
7. Procurement integration
8. Data flow between modules
9. Error handling
10. End-to-end process

🧪 Capstone Project (very Important)

🔥 End-to-End Retail Sales Process
• Article creation
• Pricing setup
• Sales order
• Delivery
• Billing
• Reporting

🧪 Additional Projects

🔹 Project 1: Store Sales Simulation
🔹 Project 2: Promotional Campaign Setup
🔹 Project 3: Inventory & Sales Integration

💼 Real-time Job Scenarios

🔹 Sales Issues
• Incorrect pricing
🔹 Inventory Issues
• Out of stock
🔹 POS Issues
• Data sync delay
🔹 Billing Issues
• Invoice mismatch

🎯 Skills Covered

• Retail sales processes
• SAP IS Retail configuration
• Pricing & inventory
• POS integration

🎯 Job Roles

• SAP IS Retail Consultant
• SAP SD Consultant (Retail)
• Retail Business Analyst

💰 Salary Insight (india)

• Fresher: ₹4–8 LPA
• 3–5 Years: ₹8–20 LPA
• Senior: ₹20+ LPA

🚀 Final Outcome

✔ Configure retail sales in SAP
✔ Handle end-to-end retail operations
✔ Work on real-time retail scenarios
✔ Become job-ready SAP consultant

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Sap Is Retail – Sales Course Certification with Training In Kochi

Q: 🎯 Program Objective

To enable learners to: • Understand Retail business processes in SAP • Configure and manage Sales in SAP IS Retail • Work on end-to-end retail order lifecycle • Become SAP IS Retail Functional Consultant

Q: CATEGORY 1: Retail Business Fundamentals

📘 Module 1.1: Retail Industry Overview 🔹 Subtopics 1. Introduction to Retail Industry 2. Types of retail formats (Online, Offline, Omni-channel) 3. Retail business lifecycle 4. Merchandising concepts 5. Store operations 6. Supply chain in retail 7. Pricing & promotions 8. Inventory flow in retail 9. Retail KPIs 10. SAP IS Retail overview 🧪 Assignment 👉 Map retail sales process

Q: CATEGORY 2: SAP IS Retail Basics

📘 Module 2.1: Introduction to SAP IS Retail 🔹 Subtopics 1. Overview of SAP S/4HANA Retail 2. Retail vs standard SAP 3. Retail master data 4. Site vs plant concept 5. Article hierarchy 6. Merchandise categories 7. Retail organizational structure 8. Distribution channels 9. Sales organization 10. Retail data model 📘 Module 2.2: Retail Master Data 🔹 Subtopics 1. Article master creation 2. Article types 3. Variants & generic articles 4. Site master 5. Listing & assortment 6. Vendor master 7. Customer master 8. Pricing master data 9. Merchandise hierarchy 10. Data maintenance 🧪 Lab 👉 Create article & site

Q: CATEGORY 3: Sales & Distribution in Retail

📘 Module 3.1: Sales Process in Retail 🔹 Subtopics 1. Retail sales lifecycle 2. Sales order creation 3. POS (Point of Sale) integration 4. Store sales vs online sales 5. Order types 6. Pricing procedures 7. Discounts & promotions 8. Billing process 9. Returns handling 10. Sales reporting 🧪 Lab 👉 Create retail sales order 💼 Scenario 👉 Customer buying multiple products 📘 Module 3.2: Pricing & Promotions 🔹 Subtopics 1. Pricing condition techniques 2. Price lists 3. Discount structures 4. Promotional pricing 5. Coupons & offers 6. Dynamic pricing 7. Seasonal pricing 8. Markdown management 9. Pricing configuration 10. Price simulation 🧪 Assignment 👉 Configure discount pricing

Q: CATEGORY 4: Inventory & Logistics Integration

📘 Module 4.1: Inventory Management 🔹 Subtopics 1. Stock management 2. Goods receipt 3. Goods issue 4. Stock transfer 5. Warehouse management 6. Inventory valuation 7. Stock visibility 8. Replenishment 9. Batch management 10. Physical inventory 📘 Module 4.2: Logistics & Fulfillment 🔹 Subtopics 1. Order fulfillment 2. Delivery processing 3. Shipping methods 4. Transportation 5. Warehouse integration 6. Picking & packing 7. Delivery tracking 8. Returns logistics 9. Third-party logistics 10. Reverse logistics 💼 Scenario 👉 Order delivery delay

Q: CATEGORY 5: POS Integration

📘 Module 5.1: Point of Sale (POS) 🔹 Subtopics 1. POS overview 2. Store-level sales 3. POS data integration 4. Real-time vs batch processing 5. Sales data upload 6. Store operations 7. Barcode scanning 8. Payment methods 9. Customer loyalty programs 10. POS reporting 🧪 Lab 👉 Simulate POS transaction

Q: CATEGORY 6: Billing & Financial Integration

📘 Module 6.1: Billing Process 🔹 Subtopics 1. Invoice creation 2. Billing types 3. Tax calculation 4. Credit management 5. Revenue recognition 6. Payment processing 7. Refunds 8. Financial integration 9. Billing reports 10. Error handling 🧪 Lab 👉 Generate invoice

Q: CATEGORY 7: Reporting & Analytics

📘 Module 7.1: Retail Reporting 🔹 Subtopics 1. Sales reports 2. Inventory reports 3. KPI dashboards 4. Customer analytics 5. Store performance 6. Trend analysis 7. Forecasting 8. Data extraction 9. SAP Fiori reports 10. Custom reporting 🧪 Assignment 👉 Create retail report

Q: CATEGORY 8: Integration with Other SAP Modules

📘 Module 8.1: Cross Module Integration 🔹 Subtopics 1. MM (Materials Management) 2. SD (Sales & Distribution) 3. FI (Finance) 4. CRM integration 5. Supply chain integration 6. Warehouse management 7. Procurement integration 8. Data flow between modules 9. Error handling 10. End-to-end process

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