MICROSOFT 365 IDENTITY AND SERVICES

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The Microsoft 365 Identity and Services Syllabus focuses on managing identities, access, and core cloud services within the Microsoft 365 ecosystem. It explains how organizations secure users, devices, and data using tools like Azure Active Directory, authentication methods, conditional access, and Microsoft 365 service management. This training is important because identity is the foundation of cloud security, collaboration, and compliance in modern workplaces. It is ideal for system administrators, IT support engineers, security administrators, and professionals responsible for managing Microsoft 365 users, access controls, and cloud services in enterprise environments.

Level: Intermediate
Target Roles: Microsoft 365 Administrator Identity & Access Administrator System / Cloud Administrator IT Infrastructure Engineer
Duration of Training :35-45 Hours
Batch type : Weekdays/Weekends
Mode of Training : Classroom/Online/Corporate Training
Detailed Syllabus • Hands-on Labs • Assignments • Support-Focused • Implementation

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Overview

The Syllabus

Curriculum Designed by Experts

MODULE 1: Introduction to Microsoft 365 & Enterprise Administration (3 Hours)

Topics
Microsoft 365 overview
Microsoft 365 tenant architecture
Admin portals overview
Microsoft 365 subscription & licensing models
Enterprise Administrator role & responsibilities
Hands-On Lab
Access Microsoft 365 Admin Center
Explore tenant settings & admin roles
Real-World Scenario
Scenario:
An organization is migrating from on-prem AD to Microsoft 365.
👉 Identify admin roles required for identity, security, and compliance.

MODULE 2: Managing Microsoft 365 Tenants & Subscriptions (4 Hours)

Topics
Tenant creation & configuration
Domain management (custom domains)
Tenant-level settings
Licensing management
Service health & message center
Hands-On Lab
Add and verify a custom domain
Assign licenses to users
Monitor service health alerts
Assignment
Design a license assignment strategy for 500 users

MODULE 3: Azure Active Directory (Microsoft Entra ID) Fundamentals (6 Hours)

Topics
Azure AD architecture
Azure AD tenants & directories
Users, groups & roles
Device identities
Azure AD Join vs Hybrid Azure AD Join
Hands-On Lab
Create users & security groups
Assign directory roles
Register & join devices
Real-World Scenario
Scenario:
Company wants laptops to authenticate using cloud identity.
👉 Decide between Azure AD Join vs Hybrid Join.

MODULE 4: Identity Synchronization & Hybrid Identity (6 Hours)

Topics
Hybrid identity concepts
Azure AD Connect overview
Sync methods:
Password Hash Sync
Pass-Through Authentication
Federation
Single Sign-On (SSO)
Monitoring sync health
Hands-On Lab
Configure Azure AD Connect
Verify identity synchronization
Test SSO
Assignment
Compare PHS vs PTA vs Federation (pros & cons)

MODULE 5: Authentication & Access Management (6 Hours)

Topics
Authentication methods
Multi-Factor Authentication (MFA)
Conditional Access policies
Password policies & protection
Self-Service Password Reset (SSPR)
Hands-On Lab
Enable MFA for users
Configure Conditional Access
Test blocked vs allowed access scenarios
Real-World Scenario
Scenario:
Finance users must access M365 only from company devices.
👉 Design a Conditional Access policy.

MODULE 6: Managing Users, Groups & Roles at Scale (4 Hours)

Topics
User lifecycle management
Group types:
Security
Microsoft 365 Groups
Dynamic groups
Role-based access control (RBAC)
Delegated administration
Hands-On Lab
Create dynamic groups
Assign admin roles securely
Configure least-privilege access

MODULE 7: Microsoft 365 Core Services Overview (5 Hours)

Topics
Exchange Online administration basics
SharePoint Online administration basics
Teams administration overview
Service-specific admin centers
Service dependencies & integration
Hands-On Lab
Create mailboxes
Configure basic SharePoint settings
Manage Teams policies
Real-World Scenario
Scenario:
New department requires email, Teams, and SharePoint access.
👉 Provision services using best practices.

MODULE 8: Monitoring, Reporting & Troubleshooting (3 Hours)

Topics
Microsoft 365 usage reports
Audit logs
Identity sign-in logs
Troubleshooting identity & access issues
Support & escalation
Hands-On Lab
Analyze sign-in logs
Identify failed login causes
Generate usage reports

MODULE 9: Security & Compliance Basics (3 Hours)

Topics
Microsoft 365 security principles
Secure Score
Identity security best practices
Data residency & compliance basics
Assignment
Improve Secure Score for a sample tenant

MODULE 10: Capstone Project (5–6 Hours)

🔹 End-to-End Enterprise Scenario
Project:
Microsoft 365 Identity & Access Implementation for a Mid-Size Organization
Deliverables
✔ Tenant setup
✔ Custom domain configuration
✔ Azure AD Connect setup
✔ MFA & Conditional Access policies
✔ Role-based admin access
✔ Monitoring & reporting

🎯 Skills Gained After MS-100 Training

Manage Microsoft 365 tenants
Implement hybrid identity
Secure access using MFA & Conditional Access
Administer Azure AD / Entra ID
Support enterprise identity scenarios

📜 Certification Mapping

MS-100T00 (Courseware)
Foundation for:
MS-101 (Microsoft 365 Mobility & Security)
Microsoft 365 Administrator roles
Identity & Access Administrator (SC-300 path)

👥 Who Should Take This Course?

System / Windows Admins
Azure / Cloud Admins
M365 Support Engineers
IT Infrastructure Professionals

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Microsoft 365 Identity & Services Course Certification With Training In Bangalore

Q: MODULE 1: Introduction to Microsoft 365 & Enterprise Administration (3 Hours)

Topics Microsoft 365 overview Microsoft 365 tenant architecture Admin portals overview Microsoft 365 subscription & licensing models Enterprise Administrator role & responsibilities Hands-On Lab Access Microsoft 365 Admin Center Explore tenant settings & admin roles Real-World Scenario Scenario: An organization is migrating from on-prem AD to Microsoft 365. 👉 Identify admin roles required for identity, security, and compliance.

Q: MODULE 2: Managing Microsoft 365 Tenants & Subscriptions (4 Hours)

Topics Tenant creation & configuration Domain management (custom domains) Tenant-level settings Licensing management Service health & message center Hands-On Lab Add and verify a custom domain Assign licenses to users Monitor service health alerts Assignment Design a license assignment strategy for 500 users

Q: MODULE 3: Azure Active Directory (Microsoft Entra ID) Fundamentals (6 Hours)

Topics Azure AD architecture Azure AD tenants & directories Users, groups & roles Device identities Azure AD Join vs Hybrid Azure AD Join Hands-On Lab Create users & security groups Assign directory roles Register & join devices Real-World Scenario Scenario: Company wants laptops to authenticate using cloud identity. 👉 Decide between Azure AD Join vs Hybrid Join.

Q: MODULE 4: Identity Synchronization & Hybrid Identity (6 Hours)

Topics Hybrid identity concepts Azure AD Connect overview Sync methods: Password Hash Sync Pass-Through Authentication Federation Single Sign-On (SSO) Monitoring sync health Hands-On Lab Configure Azure AD Connect Verify identity synchronization Test SSO Assignment Compare PHS vs PTA vs Federation (pros & cons)

Q: MODULE 5: Authentication & Access Management (6 Hours)

Topics Authentication methods Multi-Factor Authentication (MFA) Conditional Access policies Password policies & protection Self-Service Password Reset (SSPR) Hands-On Lab Enable MFA for users Configure Conditional Access Test blocked vs allowed access scenarios Real-World Scenario Scenario: Finance users must access M365 only from company devices. 👉 Design a Conditional Access policy.

Q: MODULE 6: Managing Users, Groups & Roles at Scale (4 Hours)

Topics User lifecycle management Group types: Security Microsoft 365 Groups Dynamic groups Role-based access control (RBAC) Delegated administration Hands-On Lab Create dynamic groups Assign admin roles securely Configure least-privilege access

Q: MODULE 7: Microsoft 365 Core Services Overview (5 Hours)

Topics Exchange Online administration basics SharePoint Online administration basics Teams administration overview Service-specific admin centers Service dependencies & integration Hands-On Lab Create mailboxes Configure basic SharePoint settings Manage Teams policies Real-World Scenario Scenario: New department requires email, Teams, and SharePoint access. 👉 Provision services using best practices.

Q: MODULE 8: Monitoring, Reporting & Troubleshooting (3 Hours)

Topics Microsoft 365 usage reports Audit logs Identity sign-in logs Troubleshooting identity & access issues Support & escalation Hands-On Lab Analyze sign-in logs Identify failed login causes Generate usage reports

Q: MODULE 9: Security & Compliance Basics (3 Hours)

Topics Microsoft 365 security principles Secure Score Identity security best practices Data residency & compliance basics Assignment Improve Secure Score for a sample tenant

Q: MODULE 10: Capstone Project (5–6 Hours)

🔹 End-to-End Enterprise Scenario Project: Microsoft 365 Identity & Access Implementation for a Mid-Size Organization Deliverables ✔ Tenant setup ✔ Custom domain configuration ✔ Azure AD Connect setup ✔ MFA & Conditional Access policies ✔ Role-based admin access ✔ Monitoring & reporting

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