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The Dell EMC Server Administration & Support Training Syllabus covers the fundamentals of managing, configuring, and maintaining Dell EMC servers in enterprise IT environments. It includes topics such as server architecture, installation, monitoring, troubleshooting, and system performance management. This training is important because Dell EMC servers are widely used in data centers and business infrastructures for reliable computing and storage operations. It is suitable for system administrators, IT support engineers, data center professionals, and beginners who want to build practical skills in server management and infrastructure support.
Target Audience
Data Center Engineers System / Infrastructure
Administrators Server Support (L1 / L2 / L3) Fresher
→ Experienced professionals
Duration Options 30–35 Hours → Operations Focus
(L1/L2)
45–50 Hours → Enterprise Support (L2/L3 –
Recommended)
Duration of Training : 45 Hours
Batch type : Weekdays/Weekends
Mode of Training : Classroom/Online/Corporate Training
Detailed Syllabus • Hands-on Labs • Assignments • Support-Focused • Implementation
Curriculum Designed by Experts
Dell EMC Server Fundamentals Dell
EMC portfolio overview PowerEdge Rack (R, XR
series) Tower (T series) Modular (MX & Blade) Server
architecture CPU (Intel Xeon / AMD EPYC) NUMA
concepts Chipset & buses Memory architecture
DDR4 / DDR5 RDIMM vs LRDIMM Memory
population rules Storage types SAS / SATA / NVMe
HDD vs SSD PCIe generations & lanes Hands-on
Identify server components Read Dell server
datasheets
Pre-Installation Planning Rack planning
& RU calculation Power requirements Single vs dual
PSU Power redundancy Cooling & airflow (hot/cold
aisle) Cabling standards Firmware compatibility
matrix Lifecycle Controller overview Hands-on Preinstall checklist creation Power & network planning
exercise
Dell EMC Server Installation Physical
Installation Rail kit mounting Rack installation best
practices Cable management Grounding & safety
guidelines Initial Power-On POST process BIOS
access Hardware verification Hands-on Rack &
stack simulation Initial boot validation
Server Commissioning (Very Important)
BIOS & System Configuration BIOS vs UEFI CPU
virtualization (VT-x / AMD-V) Memory settings
Power profiles (Performance vs Balanced) iDRAC
Configuration iDRAC 8 / 9 overview Network
configuration User roles & security Virtual Console
Remote media mounting Firmware & Updates Dell
Repository Manager (DRM) Lifecycle Controller
updates Firmware compliance checks
Hands-on Configure iDRAC Update firmware via
Lifecycle Controller
RAID & Storage Configuration PERC
controller types RAID levels (0/1/5/6/10/50/60)
Hot spare concepts Write-back vs write-through
cache Disk replacement procedures Hands-on
Create RAID via BIOS & iDRAC Disk failure
simulation
OS Installation & Integration Supported
OS list (RHEL, Windows, VMware ESXi) OS
deployment via Lifecycle Controller Driver
injection Network & storage validation Post-OS
hardening Hands-on OS installation using Lifecycle
Controller Verify drivers & services
Troubleshooting (L1–L3 Focus)
Hardware Troubleshooting POST errors & beep
codes LED indicators (System, NIC, HDD) PSU
failures Fan & thermal issues iDRAC & Logs System
Event Logs (SEL) Lifecycle logs Crash dump analysis
Performance Issues CPU throttling Memory errors
Disk latency Network throughput issues Hands-on
Analyze error logs Identify faulty components
Dell EMC Maintenance & Support
Preventive maintenance Firmware lifecycle strategy
Spare management Disk hot-swap procedures
Firmware rollback AMC & OEM Support Dell Service
Tags Case creation with Dell Support Log bundle
generation Part replacement workflow Hands-on
Generate support logs Raise a Dell support case
(simulation)
Advanced Server Operations (L3) BIOS
tuning for virtualization SR-IOV & PCI passthrough
NUMA optimization Power & thermal optimization
Integration with VMware / Hyper-V Capacity
planning
Real-Time Job Scenarios Server not
powering ON RAID degraded after disk failure
iDRAC not accessible Firmware update failure High
temperature alerts Kernel panic after OS install
iDRAC 8 / 9 Lifecycle Controller Dell Repository
Manager OpenManage Enterprise OMSA
Dell EMC PowerEdge Server Administration Dell
EMC Proven Professional (Server track
Data Center Engineer Server Support Engineer
Infrastructure Engineer System Administrator OEM
Support Engineer (Dell Partner)
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