Job Openings for Technical Support Engineer ; Job Code-RT 928
Interested Candidates kindly APPLY before 03/06/2023
CV must be in PDF format, saved with your Full Name
HIRING FOR PROFICIENT IN LINUX !!!
Location : Cochin, Mumbai and Chennai (Work from office (WFO))
General Requirement(s) :
Qualification : MCA/Equivalent ; Completion in any Microsoft course like MCSE/MCSA ; Completion in any Linux course like RHCE/RHCSA
Year of Completion : 2020/2021/2022/2023
Experience : 0 to 1 year
Skills Set : Written and Verbal Communication Skills in English ; Analytical and Problem-Solving skills ; Willing to be able relocate to
Technical Requirement(s) :
Proficient in Linux-based Systems and Software
Job Responsibilities :
• Hardware, software and network installation as per the requirements
• Research and identify solutions to software and hardware issues
• Diagnose and troubleshoot technical issues, including account setup and network configuration
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a
technical issue
• Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
• Provide prompt and accurate feedback to customers
• Refer to internal database or external resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Document technical knowledge in the form of notes and manuals
Apply Online :
Number Speaks
10,000+
Live Practical Scenarios
120+
Top MNC Tie Ups
6,000+
Placement Records
200+
Experienced Real Time Trainers